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How to Test Unified Messaging Server Connectivity to IP Gateways and PBXs

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1

This topic explains how to use the Exchange Management Shell to test the operation of a Microsoft Exchange Server 2007 Unified Messaging (UM) server and related connected telephony equipment. When an administrator performs one of the following procedures, the UM server tests the full end-to-end operation of the UM system. This includes the telephony components connected to the UM server, including IP gateways, Private Branch eXchanges (PBXs), and cabling.

Note

This diagnostic test can be run only on a local UM server.

Before You Begin

To perform this procedure, the account you use must be delegated the Exchange Server Administrator role and membership in the local Administrators group for the target server.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange Server 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created.

  • A UM mailbox policy has been created.

    Note

    You cannot test the operation of the UM server by using the Exchange Management Console.

Procedure

To use the Exchange Management Shell to test the operation of the Unified Messaging server and telephony components

  • Run the following command:

    Test-UMConnectivity -ListenPort 5060 -UMIPGateway MyIPGateway

    Note

    Use mode 2 when the ­UMIPGateway parameter is specified in the command line syntax.

    Note

    You can set the -Timeout parameter with a value of less than 5 seconds. However, we recommend that you always configure this parameter with a value of 5 seconds or more.

For more information about syntax and parameters, see Test-UMConnectivity.

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