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Before You Import the Exchange 2010 Monitoring Management Pack

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Topic Last Modified: 2012-11-26

Before you import the Microsoft Exchange Server 2010 Monitoring Management Pack, take the following actions:

  • Consider the supported configurations for the Exchange 2010 Monitoring Management Pack. For more information about the supported configurations, see Introduction to the Exchange 2010 Monitoring Management Pack.

  • Make sure that all Exchange 2010 computers that are managed by the Operations Manager use LocalSystem as the Agent Action Account.

  • If you’re monitoring Exchange 2010 database availability groups (DAGs), ensure that all DAG members are monitored by Operations Manager 2007 or Operations Manager 2012.

  • Make sure that agent proxying is enabled for all Exchange 2010 computers. System Center Operations Manager can’t correctly monitor your Exchange environment unless agent proxying is enabled. This setting allows an agent to submit data on behalf of another agent. To configure this setting, in the Operations console, click Administration > Agent Managed > <Agent Name> > Security > Allow this agent to act as a proxy and discover managed objects on other computers.Install the update specified in Microsoft Knowledge Base article 971541, Description of System Center Operations Manager 2007 Service Pack 1 Update (https://go.microsoft.com/fwlink/?linkid=3052\&kbid=971541) if you're running Operations Manager 2007 SP1. Install the update specified in Microsoft Knowledge Base article 974144, System Center Operations Manager 2007 R2 Cumulative Update 1 Release Notes (https://go.microsoft.com/fwlink/?linkid=3052\&kbid=974144) if you're running Operations Manager 2007 R2. These updates resolve several critical issues that are more likely to occur when you're running the Exchange 2010 Management Pack.

  • If you are running Operations Manager 2007, install the update specified in Microsoft Knowledge Base article 971541, Description of System Center Operations Manager 2007 Service Pack 1 Update (https://go.microsoft.com/fwlink/?linkid=3052\&kbid=971541). If you’re running Operations Manager 2007 SP1, install the update specified in Microsoft Knowledge Base article 974144, System Center Operations Manager 2007 R2 Cumulative Update 1 Release Notes (https://go.microsoft.com/fwlink/?linkid=3052\&kbid=974144). If you're running Operations Manager 2007 R2, these updates resolve several critical issues that are more likely to occur when you're running the Exchange 2010 Management Pack.

    Important

    For the Exchange 2010 Monitoring Management Pack to function correctly, you must install the referenced Operations Manager updates. These updates enable the monitors that the Exchange 2010 Monitoring Management Pack uses to correctly set the health state and generate alerts. These updates also allow the Exchange 2010 Monitoring Management Pack to accurately monitor whether the Exchange databases are mounted. Also, if you don't install the updates on your root management server and all agent computers, availability reporting won’t be accurate.

  • The Exchange 2010 Monitoring Management Pack includes a Windows service called the Correlation Engine. The Correlation Engine is installed when you install the Exchange 2010 Monitoring Management Pack. It determines the best alert to raise by examining the Exchange 2010 health model using the Operations Manager Software Development Kit (SDK) service.

    To correctly install the Correlation Engine, consider the following when you install the Exchange 2010 Monitoring Management Pack:

    • Determine which server will host the Correlation Engine. While not strictly required, it's strongly recommended that the Correlation Engine be installed on the Root Management Server computer.

    • Make sure that you download and install the Exchange 2010 Management Pack that matches the operating system for the selected server. You can install the 32-bit or 64-bit version.

    • Make sure that you run the Microsoft Installer (.msi) package on the server where you want the Exchange 2010 Management Pack and the Correlation Engine to be installed.

      After the installation is complete, the Correlation Engine service will have been installed on the server, and the Management Pack files will have been copied to the System Center Management Packs folder. By default, the installation directory is C:\Program Files\System Center Management Pack.

    • If you install the Exchange 2010 Management Pack in environments that include clustered Root Management Server computers, you must follow some additional installation and configuration steps. For information about how to install the Exchange 2010 Management Pack in a clustered Root Management Server configuration, see the Exchange 2010 Server Team blog article Clustering the Exchange 2010 Correlation Engine service (https://go.microsoft.com/fwlink/?LinkId=215738).

      Note

      The content of each blog and its URL are subject to change without notice. The content within each blog is provided "AS IS" with no warranties, and confers no rights. Use of included script samples or code is subject to the terms specified in the Microsoft Terms of Use.

    For more information about the Correlation Engine, see Understanding Alert Correlation.

Files to Download

The Exchange 2010 Monitoring Management Pack installation package includes the following files:

  • Microsoft.Exchange.2010.mp

  • Microsoft.Exchange.2010.Reports.mp

The installation package also includes the files required by the Correlation Engine in addition to the Exchange 2010 Management Pack license agreement.

To download the Exchange 2010 Monitoring Management Pack, visit the following Website: Exchange Server 2010 Monitoring Management Pack.

To provide complete monitoring coverage for Exchange 2010 and the services on which Exchange 2010 depends, we recommend that you also install the following management packs:

  • Active Directory

  • Internet Information Services (IIS)

  • Domain Name System (DNS)

  • Windows Server 2008 or Windows Server 2008 R2

Other Requirements

The Correlation Engine requires the following:

  • The Correlation Engine must be installed on a computer that’s running Windows Server 2003, or either the 32-bit or 64-bit version of Windows Server 2008 or Windows Server 2008 R2.

  • The computer running the Correlation Engine must have network connectivity to the Root Management Server computer.

  • The System Center Operations Manager 2007 console must be installed on the computer running the Correlation Engine.