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Manage Users, Queues, and Forward Mailboxes

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Applies To: Dynamics CRM 2016, Dynamics CRM Online

On the Users, Queues, and Forward Mailboxes tab, you can view, test access, enable, and disable Microsoft Dynamics CRM users, queues, and forward mailboxes. Additionally, you can modify incoming and outgoing configuration profiles for users and queues, and specify or modify settings for a forward mailbox.

To manage users, queues, and forward mailboxes, you must have a connection to Microsoft Dynamics CRM Online or Microsoft Dynamics CRM Server (on-premises). Although you can use Email Router for email processing, consider using Server-Side Synchronization instead. In addition to email synchronization, Server-Side Synchronization also synchronizes accounts, contacts, and tasks. More information:  Server-side synchronization

See Also

Use Email Router Configuration Manager
Load User, Queue, and Forward Mailbox Data (On Premises)
Load User, Queue, and Forward Mailbox Data (Online)
Specify a Forward Mailbox
Test Access for Users, Queues, and Forward Mailboxes
Modify a User, Queue, or Forward Mailbox
Disable or Enable a User, Queue, or Forward Mailbox
Create or modify a Deployment (On-premises)

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