Share via

Spatial tracking experience improvements

  • Article

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts May 28, 2020 Oct 1, 2020

Business value

Spatial tracking is fundamental to the Dynamics 365 Remote Assist mobile app because it is the first task every technician must do when they join a Dynamics 365 Remote Assist mobile call. They must scan their surroundings so that the app detects surfaces, which allows them to more precisely place annotations in their environment. By improving users' understanding of spatial tracking, users can now better place their annotations and provide more accurate instructions.

Feature details

This feature includes the following capabilities for 2020 release wave 2:

  • Better messaging with animations to help educate technicians on how to scan their environment.
  • Better messaging on how to regain lost tracking.

Example of spatial tracking message: too close

Example of spatial tracking message: too far