Dynamics 365 Remote Assist for mobile phones
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| End users, automatically | - |  Oct 1, 2019 |
Feature details
Our first augmented reality application for mobile phones launched as an Android-based public preview in April 2019. On October 1, Dynamics 365 Remote Assist for mobile became generally available. In the GA release, we added support for iOS and also added support for Android and iOS tablets, as well as additional features to bring the mobile and HoloLens experiences closer to parity. First-line workers can annotate and mark up the world in a method similar to using a HoloLens, but with their phone.
Dynamics 365 Remote Assist for mobile phones provides a pathway for customers who are unable to meet all of their Dynamics 365 Remote Assist needs due to limited HoloLens device availability. The app will also result in wider usage of Dynamics 365 Remote Assist due to the scale that mobile phones represent.
See also
Feature exploration (video)