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Cancel work

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
End users by admins, makers, or analysts This feature is released. Jun 7, 2019 This feature is released. Jan 3, 2020

Business value

The cancel work feature is an attractive and secure alternative to SQL corrective scripts that are typically requested through IcM tickets to fix inconsistent data that can now be employed by the company’s users with admin rights.

Feature details

Warehouse Work Force Cancel is an admin facility available from the user interface that enables the user to cancel specific warehouse work that is currently in progress but is blocked (often, but not necessarily, due to data corruption).

Unlike the standard Cancel button (the one available directly from the Work page), the new cancel work function does not have a precondition for the last completed work line to be of type Put. In other words, it does not require item quantity on a work line to be on a non-user location.

Only work of type Sales, Transfer issue, Raw material picking, or Replenishment can be canceled by this job. Cancellation will not be executed for frozen raw material picking work or work that can be canceled by a regular cancel function (as described earlier).

To unblock the work, the system will cancel any remaining work lines and fix the warehouse data that is associated with the work ID. This will allow any regular warehouse-handling operations that involve the impacted item quantity to resume.

See also

Cancel warehouse work for exception handling (docs)