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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Note

These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review What’s new and planned for Unified Service Desk for Dynamics 365. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).

Users will see multiple stacked notifications for multiple incoming conversations. You can configure multiple notification controls and invoke actions independently of each other.