Associate email activities with multiple related records
Important
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| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Dec 4, 2023 |
Apr 5, 2024 |
Business value
Email activity records can be associated to additional activity participants (parties) such as accounts, contacts, leads, and opportunities through a new partylist attribute. Previously, it wasn't possible to associate an activity record to additional related party records. With this feature, users will be able to associate email activity records with additional related parties, such as an email related to multiple cases or opportunities.
Feature details
Users will be able to associate an email activity record with additional related party records (parties). This means a user can perform actions like associating an email to additional related records such as cases or opportunities.
See also
Enable users to associate activities to multiple records (preview) (docs)