Phone number management for Germany

Use this page to find information on acquiring and porting phone numbers in Germany for Microsoft Teams.

On this page:

Acquiring New Numbers from Microsoft Teams

Frequently Asked Questions	Details
What information and documents do I need to provide for my new number order?	Number orders for over 100 phone numbers per location need to get a formal approval from the Bundesnetzagentur which needs to be attached to the order.
What number types are available?	Availability in Germany
How much time will it take for me to acquire new phone numbers (approximately)?	Up to 4 business days if the numbers are available. Up to 90 business days if the numbers must be ordered.
Miscellaneous information	Extensions are not supported. Shortened numbers may be available upon request (from blocks of 20). Mobile numbers are not available. When some (but not all) telephone numbers belonging to a number block are released, these released numbers will still be associated with the customer. All subsequent operations, such as address updates, are still applicable to the whole number block.

You can submit your number acquisition request through the Teams Administration Center.

If any additional documentation or correspondence is required or if you need additional assistance, please contact the TNS Service Desk.

Frequently Asked Questions	Details
What information and documents do I need to provide for my port order?	For geographic user, VoiceApp (auto attendant or call queue), or conferencing numbers, please fill out Letter of Authorization (LOA) for Germany (geographic numbers) (v.5.0) (de-de) For toll-free VoiceApp (auto attendant or call queue) or conferencing numbers, please fill out Letter of Authorization (LOA) for Germany (toll-free numbers) (v.5.0) (de-de)
How long will it take for me to port my phone numbers (approximately)?	15 to 30 business days
When do phone number ports take place?	Ports take place Monday through Friday between 06:00 AM to 12:00 PM Central European Time.
Can I change or cancel my port order?	Port changes and cancellations must be requested 10 business days before the approved porting date.
Can I port some but not all of my phone numbers?	Partial porting is not supported.