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Set up Facilitator in Microsoft Teams for collaborative AI-generated notes

  • Article
  • Applies to:
    Microsoft Teams

Important

This feature is currently in Teams Public preview.

Features in preview might not be complete and could undergo changes before becoming available in the public release. They're provided for evaluation and exploration purposes only.

Facilitator is a collaborative communication agent available to your users in Teams conversations. It combines the power of large language models (LLMs) and Teams data to record notes and help users be productive during collaboration. Stay in the flow of conversation and receive powerful, AI-generated notes within a single workspace. No need for users to switch from reference to reference or app to app.

Use Facilitator in peer-to-peer:

  • Chats
  • Meetings

Unlike an individual user's queries to Copilot in Teams, Facilitator displays Copilot's notes within the group's conversation. Users can focus on the conversation and let Facilitator take care of the note-taking for everyone.

Facilitator also continuously updates as the conversation progresses. For example, the AI-generated notes display the options being considered by the team and then replaces those options with a single choice once the group decides. Now, that's intelligent collaboration right in Teams.

Important

Facilitator's notes are communally shared between collaborators.

However, when an individual user queries Copilot in Teams using the Copilot in Teams pane, their queries and responses from Copilot remain private to that user.

Users are shown a notice when their queries are private or shared with others.

For more information about how users can integrate AI-generated notes into their Teams chats, see Keep track of chats with AI notes in Microsoft Teams.

For more information about how users can integrate AI-generated notes into their Teams meetings, see Automate notetaking in Microsoft Teams meetings.

Security, Compliance, and Privacy

Facilitator, Copilot, and Microsoft 365 are built on Microsoft's comprehensive approach to security, compliance, and privacy.

When you use Microsoft Purview for your security and compliance management, AI-generated notes are supported by new auditing events that surface in Data Security Posture Management for AI and can be used by eDiscovery with a KQL query.

To automatically retain or delete the notes, use a Microsoft Purview Data Lifecycle Management retention policy with the Teams chat location for AI-generated notes in chat, and a retention policy for OneDrive accounts for AI-generated notes in meetings.

Other Microsoft Purview solutions either aren't applicable for AI-generated notes or aren't yet supported.

For more information about security and privacy in Microsoft 365 Copilot, see the following articles:

Facilitator limitations

General Facilitator limitations

  • Currently, AI-generated notes aren't supported in external chats and meetings.
  • Retention labels aren't currently supported for AI-generated notes, which includes applying retention labels for cloud attachments.

AI-generated notes for meetings limitations

  • AI-generated notes for meetings aren't automatically collected as cloud attachments in Microsoft Preview eDiscovery because it isn't currently supported.
  • Meeting settings like Prevent copy and paste and Watermarks aren't applied to AI-generated notes in meetings.
  • AI-generated notes for meetings don't inherit the meeting's sensitivity label; however, a sensitivity label can be applied to the notes' Loop component in the Loop app or OneDrive.

Prerequisites and licensing

The following list contains the prerequisites for users to be able to access Facilitator features in Teams chats and meetings:

Turn on Facilitator for chats and meetings

As an admin, you control whether Facilitator is available to your entire organization or to a certain group of users.

Facilitator is turned on by default. However, if all apps are blocked for your organization, Facilitator will also be blocked.

To turn off or on Facilitator for users, complete the following steps:

1. Turn on Facilitator in the Teams admin center

  1. Sign in to the Teams admin center with your Teams admin credentials.
  2. In the left rail navigation, select Teams apps > Manage apps.
  3. In the apps list's search box, search for Facilitator.
  4. Select Facilitator from the app list.
  5. In the actions menu, select Allow or Block.
  6. In the pop-up, select the Allow or Block button.
    1. AI-generated notes are turned on when Facilitator is turned on.

You can also use app centric management to allow and block, create policies, and assign users.

For more information about managing apps in Teams, see Manage apps.

2. Allow Facilitator for a group of users

To allow Facilitator for users, a new app policy needs to be created and then assigned to users.

Follow the instructions at Use app permission policies to control user access to apps to create a new app policy for Facilitator.

You can then assign the policy to your entire tenant or to a select group of users. Follow the instructions at Add or modify app availability for users to assign the policy to users using app-centric management.

3. Turn on Loop experiences in Teams for AI-generated notes in meetings

Loop experiences in Teams need to be turned on in order for AI to generate notes in Teams meetings.

To turn on Loop experiences in Teams, follow the instructions at Settings management for Loop functionality in Teams.