Troubleshooting the Enterprise Websites on-premises Microsoft Graph connector

The following common errors are observed while configuring the connector, or during crawling and their possible reasons.

Detailed Error code Error message
6001 The site that is being tried to index isn't reachable.
6005 The source page that is being tried to index has been blocked by robots.txt configuration.
6008 Unable to resolve the DNS.
6009 For all client-side errors (except HTTP 404, 408), refer to HTTP 4xx error codes for details.
6013 The source page that is being tried to index couldn't be found. (HTTP 404 error).
6018 The source page isn't responding, and the request has timed out. (HTTP 408 error).
6021 The source page that is being tried to index has no textual content on the page.
6023 The source page that is being tried to index is unsupported (not an HTML page).
6024 The source page that is being tried to index has unsupported content.
  • Errors 6001-6013 occur when the data source isn't reachable due to a network issue or when the data source itself is deleted, moved, or renamed. Check if the data source details provided are still valid.
  • Errors 6021-6024 occur when the data source contains non-textual content on the page or when the page isn't HTML. Check the data source and add this page to the exclusion list or ignore the error.

If you have issues or want to provide feedback, contact Microsoft Graph | Support.