Configure starter prompts for Teams and Microsoft 365

You can configure up to six starter prompts to suggest ways your customers can start conversations with your agent in Microsoft Teams and Microsoft 365 Copilot Chat. When Copilot Studio creates an agent, it might automatically generate starter prompts based on information in the description and instructions for the agent.

In Teams and in Copilot Chat, starter prompts appear on the agent's welcome page, before you start a new chat. You can't see or use them when you test your agent in Copilot Studio.

To add or update starter prompts:

1. Go to the Overview page for your agent.

2. Select the Edit icon at the top of the Starter prompts section.

3. Revise or add titles and prompts, as desired, and select Save when you're done.

   

4. Publish your agent.

Note

• If you publish your agent to the Microsoft Teams channel only, consider turning off the Conversation Start system topic. If you leave the Conversation Start system topic turned on, your agent will use its introductory message to initiate conversations in Teams without showing the welcome page. To see the starter prompts during a conversation in Teams, users of your agent can always open the Prompt Gallery.

• If you publish your agent to Microsoft 365, you don't need to turn off the Conversation Start system topic. In this channel, new chats always start from the agent's welcome page, and agents passively wait for the customer to start the conversation.