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Scenario: Office Uninstall

  • Article
  • Applies to:
    Microsoft 365

The Office Uninstall scenario removes any version of Office from a device. This scenario automates all the steps that are described and provided in Uninstall Office from a PC.

In the full version of Microsoft Support and Recovery Assistant, the equivalent entry point for this scenario is Office & Office Apps \ I have Office installed, but I'm having trouble uninstalling it.

Note: This scenario requires that you use an elevated Command Prompt window. To do this, select Start, enter cmd, right-click Command Prompt in the results, and then select Run as administrator.

Download the Enterprise version of the Assistant

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For complete details about how to run the Enterprise version of the Assistant, see Enterprise version of Microsoft Support and Recovery Assistant.

Available switches for the Office Uninstall scenario

The following switches are available for this scenario. They aren't case-sensitive. Unless noted as optional, the switches are required to run the scenario. You can use more than one optional switch.

Switch <parameter> Details Required/Optional
-S <scenarioname> Specify this switch and OfficeScrubScenario as the value for the scenarioname parameter to run this scenario. Required
-AcceptEula Specify this switch to accept the End User License Agreement (EULA) and to run this scenario. Required
-OfficeVersion Specify this switch to remove the Office version that's defined in the <version> parameter. The allowed values for the <version> parameter are All, M365, 2021, 2019, 2016, 2013, 2010, and 2007. Optional

Sample commands

Here are some sample combinations of switches to run this scenario.

  • Sample 1

    To uninstall the detected installed version of Office, run the following command in an elevated Command Prompt window:

    SaRAcmd.exe -S OfficeScrubScenario -AcceptEula

  • Sample 2

    To uninstall a subscription version of Office, such as Microsoft 365 Apps for enterprise, run the following command in an elevated Command Prompt window:

    SaRAcmd.exe -S OfficeScrubScenario -AcceptEula -OfficeVersion M365

  • Sample 3

    To uninstall Office 2016 only, run the following command in an elevated Command Prompt window:

    SaRAcmd.exe -S OfficeScrubScenario -AcceptEula -OfficeVersion 2016

  • Sample 4

    To uninstall all versions of Office, run the following command in an elevated Command Prompt window:

    SaRAcmd.exe -S OfficeScrubScenario -AcceptEula -OfficeVersion All

Detected conditions and results

When you run the Office Uninstall scenario by using the Enterprise version of the Assistant, you don't receive any prompts. This is a different experience from the full version of the Assistant. The following table describes the actions that the Enterprise version of the Assistant takes for each condition that's encountered by this scenario, and the corresponding output that's displayed.

Condition Action taken by the Enterprise version Output shown in the Command Prompt window
Office is removed successfully None 00: Successfully completed this scenario.

Note: We recommend you restart the computer to finish any remaining cleanup tasks.
Office program found .exe files running: lync, winword, excel, msaccess, mstore, infopath, setlang, msouc, ois, onenote, outlook, powerpnt, mspub, groove, visio, winproj, graph, teams Exit the scenario 06: Office programs are running. Please close all open Office programs and then rerun this scenario.
No Office products found, and the -OfficeVersion switch isn't used Exit the scenario 68: We could not find any Office version. Please rerun this scenario specifying the correct Office version that is installed on your machine. You can also run this scenario using the full UI version of SaRA. For additional information, please visit https://aka.ms/SaRA_CommandLineVersion.

Note: For SaRA command line users with version 17.00.8256.000 or earlier, the error displayed is:

-07: No installed Office versions were found. Please use the full SaRA version.
Multiple Office versions are detected as installed, and the -OfficeVersion switch isn't used Exit the scenario 08: Multiple Office versions were found. Please use the full SaRA version.
Failure to remove Office Exit the scenario 09: Failure to remove Office. Please use the full SaRA version.
The Assistant isn't running in elevated mode Exit the scenario 10: SaRA needs to run elevated for this scenario. Please use an elevated command-prompt.
Office version specified on the command line doesn't match the detected installed version Exit the scenario 66: We could not find the specified Office version. Please rerun this scenario specifying the correct Office version that is installed on your machine. You can also run this scenario using the full UI version of SaRA. For additional information, please visit https://aka.ms/SaRA_CommandLineVersion.
Invalid Office version specified on the command line Exit the scenario 67: The Office version that you have specified is invalid. Please rerun this scenario specifying the correct Office version that is installed on your machine. You can also run this scenario using the full UI version of SaRA. For additional information, please visit https://aka.ms/SaRA_CommandLineVersion.