Scenario: Office Activation
The Office Activation scenario automates checks and recovery activities to reset activation-related settings and successfully activate a subscription version of Office.
In the full version of the Assistant, the equivalent entry point for this scenario is Office & Office Apps \ I've installed a subscription version of Office, but I can't activate it.
Note: This scenario requires that you use an elevated Command Prompt window. To do this, select Start, enter cmd, right-click Command Prompt in the results, and then select Run as administrator.
Download the Enterprise version of the Assistant
Select the following button:
For complete details about how to run the Enterprise version of the Assistant, see Enterprise version of Microsoft Support and Recovery Assistant.
Available switches for the Office Activation scenario
The following switches are available for this scenario. They aren't case-sensitive. Unless noted as optional, the switches are required to run the scenario. You can use more than one optional switch.
Switch <parameter> | Details | Required/Optional |
---|---|---|
-S <scenarioname> |
Specify this switch and OfficeActivationScenario as the value for the scenarioname parameter to run this scenario. |
Required |
-AcceptEula |
Specify this switch to accept the End User License Agreement (EULA) and run this scenario. | Required |
-CloseOffice |
Specify this switch to close all Office apps that are running. | Required |
-RemoveSCA |
Specify this switch to remove Shared Computer Activation (SCA) and to configure non-SCA activation for Office. | Optional |
Sample commands
Here are some sample combinations of switches to run the Office Activation scenario.
Sample 1
To make sure that the requirements for Office activation are met, and to prepare for successful activation at the next startup of an Office app, run the following command in an elevated Command Prompt window:
SaRAcmd.exe -S OfficeActivationScenario -AcceptEula -CloseOffice
Sample 2
To do the same steps as in sample 1, and also remove SCA if it's enabled, run the following command in an elevated Command Prompt window:
SaRAcmd.exe -S OfficeActivationScenario -AcceptEula -CloseOffice -RemoveSCA
Detected conditions and results
When you run the Office Activation scenario by using the Enterprise version of the Assistant, you don't receive any prompts. This is a different experience from the full version of the Assistant. The following table describes the actions that the Enterprise version of the Assistant takes for each condition that's encountered in this scenario, and the corresponding output that is displayed.
Condition | Action taken by the Enterprise version | Output shown in the Command Prompt window |
---|---|---|
The user didn't include the -CloseOffice switch |
Exit the scenario | 01: This scenario requires the -CloseOffice switch. Note, if Office is running, the -CloseOffice switch closes Office applications. For additional information, please visit https://aka.ms/SaRA_CommandLineVersion. |
Office isn't installed | Exit the scenario | 30: Could not find an installed version of Office |
Office subscription not found | Exit the scenario | 31: Could not find a subscription version of Office. Please see https://aka.ms/SaRA-Cmdline-NoSubscriptionFoun for troubleshooting information. |
Device subscription detected. | Exit the scenario | 32: Device subscription detected. See https://aka.ms/SaRA_DeviceActivationDetectedCmd for troubleshooting and configuration information. |
The Assistant isn't running in an elevated mode | Exit the scenario | 33: This scenario requires an elevated command-prompt. |
Shared Computer Activation (SCA) is enabled for Office but the -RemoveSCA switch is not specified |
Exit the scenario | 34: Shared Computer Activation (SCA) is enabled for Office. Please use the -RemoveSCA switch if you want this scenario to remove SCA and configure non-SCA activation for Office. Otherwise, use the full UI version of SaRA. You can download SaRA from https://aka.ms/SaRA-OfficeActivation-CmdLine. |
Failure to complete the scenario (for any reason) | Exit the scenario | 35: We ran into a problem. Please run the Office Activation scenario in the full UI version of SaRA. You can download SaRA from https://aka.ms/SaRA-OfficeActivation-CmdLine. |
Scan completed successfully | Exit the scenario | 36: Successful run. Start any Office app and sign-in to activate. |
Office is already activated | Exit the scenario | 37: It looks like Microsoft Office is already activated. If you don't think this is correct, please run the full UI version of SaRA. You can download SaRA from https://aka.ms/SaRA-OfficeActivation-CmdLine. |
Can't successfully activate Office | Exit the scenario | 38: The message varies depending on the reason for the failure to activate Office. |
Can't activate Office | Exit the scenario | 39: Office may not be activated. Please run the Office Activation scenario in the full UI version of SaRA. You can download SaRA from https://aka.ms/SaRA-OfficeActivation-CmdLine. |