Turn on Places finder
Places finder replaces the Room finder experience in Outlook calendar, and in the new calendar in Microsoft Teams. The improved functionality helps employees choose the right place to meet and work productively.
Overview of Places finder
Places finder and Room finder rely on the same meeting rooms and workspaces data configured in Exchange Online, but Places finder also uses building and floor hierarchical data. Rooms and workspaces will automatically show up in Places finder as long as you've properly configured your building and floor hierarchy as described in Configure buildings and floors.
In addition, Places finder will show a much richer experience for conference rooms and workplaces once you've added metadata. Check out Set-PlaceV3 for the full list.
Enable Places finder
Places finder is opt-in. You might want to start by turning it on for a subset of users to validate the experience, before enabling it for everyone.
Furthermore, Places finder requires a Teams Premium license. Users without this license will continue to see the Room finder experience, even if you enable Places finder for your whole organization.
You'll use the Set-PlacesSettings PowerShell cmdlet to enable Place finder. For example, here's how to enable it for users in a specific Security Group:
Set-PlacesSettings -PlacesFinderEnabled 'Default:false,OID:53212aff-b481-31b1-970b-2ca512e6ae53@ef2a97124-022c7-4bcb7-8a8c-bc2a4256201c:true'
And here's how to enable it for everyone in your tenant:
Set-PlacesSettings -PlacesFinderEnabled 'Default:true'
See Set-PlacesSettings for more details.
You can also use Get-PlacesSettings to verify which users Places finder is enabled for.
Note
To try the experience yourself, make sure you're a member of the SG you're enabling it for, and not just the owner of that SG.
Understanding the differences between Room finder and Places finder
Capabilities
| Room finder | Places finder | |
|---|---|---|
| Browse for rooms | Browse by buildings (Room Lists) | Browse by location hierarchy (Country, State/Region, City, Building, Floor) |
| Building suggestions | Recent buildings (Room Lists) from user's booking history | Buildings from user's booking history and work plan |
| Default building | Last building (Room List) selected | Last building set in work plan |
| Spaces | Conference room, workspaces | Conference room, workspaces |
| Filters | Filter by capacity, standard properties, and custom tags. Standard properties for meeting rooms: Video, Display, Audio, Microsoft Teams Room, and Wheelchair accessible. Standard properties for workspaces: Wheelchair accessible. |
Filter by capacity, standard properties, and custom tags. Standard properties for meeting rooms: Video, Display, Audio, Microsoft Teams Room, and Wheelchair accessible. Standard properties for workspaces: Wheelchair accessible. |
| Room details | Name Availability Capacity City Features: Standard properties with icons Features: Custom properties (no icons) |
Name Availability Capacity Building - Floor - City Picture Features - Standard properties with icons Features - Custom properties with icons Nearby collaborators for workspaces |
| Hide hidden rooms | Yes | Yes |
| Access policies | Yes | Yes |
| Address Book policies | Yes | Yes |
| Pre-fetching results | Yes | Yes |
Properties used by Room finder and Places finder
| Property | Property used by Room finder | Property used by Places finder |
|---|---|---|
| Room name, Capacity, MTREnabled, AudioDeviceName, DisplayDeviceName, VideoDeviceName, IsWheelChairAccessible, Tags | Properties of the room in Exchange Online | Properties of the room in Exchange Online |
| City, State, CountryorRegion | Properties of the room in Exchange Online | Properties of the Building |
| GeoCoordinates, PostalCode, Street | Not used | Not used currently |
Frequently Asked Questions
Can Room finder and Places finder coexist in my tenant? Will they show the same information?
You can use Room finder and Places finder in parallel. Both show consistent information, but Places finder offers a simpler navigation and provides much richer details to help users pick the right room.
Specifically, Places finder shows a hierarchical view of rooms based on buildings and floors, while Room finder uses RoomList. Furthermore, Places finder sources the City, State, and CountryorRegion properties from the building instead of the room. Other room properties are read from the room object in Exchange Online. For more details, refer to the table included in this article.
When I enable Places finder for a certain set of users, will they lose access to Room finder?
Yes. Each user can either see Room finder or Places finder. Room finder remains the default experience and is replaced by Places Finder for users who are enabled and have a Teams Premium license.
Important
Make sure that the buildings and floors hierarchy is correctly set up for all rooms and workspaces in the locations where Places finder will be enabled.
Who should be enabled for Places finder?
You might want to start by enabling the new experience for a small set of users in your organization before turning it on for everyone. Note that Places finder will require a Teams premium license once we reach General Availability.
How do I keep Room finder and Places finder data consistent?
We strongly recommend using one RoomList per building and naming each RoomList with the exact building name. If you update the City, State, or CountryorRegion property make sure to update the information on the rooms and on the building.
I’ve enabled Places finder for everyone in my tenant, but some users are still seeing the Room finder experience.
Users need to be enabled for Places finder and have a Teams Premium license. Furthermore, the Places finder experience is only available in New Outlook (currently available in Windows and on the web) and in the new Teams calendar (currently in preview, and available in Windows, MacOS and on the web).
Some meeting rooms are missing in Places finder
Make sure you've curated your building and floor hierarchy as described in Configured buildings and floors.
Can I hide a room or workspace from showing in Places finder?
Yes. A room or workspace can be hidden in both Places finder and Room finder. Learn more about how you can hide mailboxes by using the Set-Mailbox cmdlet.
Our facilities team has configured a new meeting room. How do I make it visible in both Room finder and Places finder?
Follow these steps:
Step 1: Create the room in Exchange Online (see New-Mailbox).
Step 2: Add the room to the RoomList that represents the correct building (see Create and manage room mailbox for details). This step will make the room visible in Room finder.
Step 3: Associate the room to the right floor and building (see Set-PlaceV3). This step will make the room visible in Places finder.
Note
If you rename a room, the new name will automatically show up in both Room finder and Places finder.
Our facilities team has converted a meeting room to desk space. How do I delete the room?
Use Remove-Mailbox to permanently delete a room.
We leased a new building. What should I do?
Follow these steps:
Step 1: Create the rooms in Exchange Online (see New-Mailbox).
Step 2: create a new RoomList that represents the building, then add the rooms to this RoomList (see Create and manage room mailbox for details). This step will make the rooms visible in Room finder.
Step 3: associate the rooms to their respective floors and to the building (see Set-PlaceV3). This step will make the rooms visible in Places finder.
Note
We strongly recommend creating one RoomList per building to ensure a consistent experience between Room finder and Places finder.
How do I rename a building?
First, rename the building using Set-PlaceV3. Then rename the RoomList to ensure a consistent experience between Room finder and Places finder.
One of our rooms shows up in the wrong building/RoomList. How do I fix it?
Follow these steps:
Step 1: associate the room to the correct floor and building using Set-PlaceV3. The room will be dissociated from the previous building.
Step 2: associate the room to the correct RoomList, and make sure it's not associated to any other RoomList (see Create and manage room mailbox for details).