SupportTicketsNoSubscription interface

Package:

@azure/arm-support

Interface representing a SupportTicketsNoSubscription.

Methods

beginCreate(string, SupportTicketDetails, SupportTicketsNoSubscriptionCreateOptionalParams)	Creates a new support ticket for Billing, and Subscription Management issues. Learn the prerequisites required to create a support ticket. Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation. Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file. Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.
beginCreateAndWait(string, SupportTicketDetails, SupportTicketsNoSubscriptionCreateOptionalParams)	Creates a new support ticket for Billing, and Subscription Management issues. Learn the prerequisites required to create a support ticket. Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation. Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file. Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.
checkNameAvailability(CheckNameAvailabilityInput, SupportTicketsNoSubscriptionCheckNameAvailabilityOptionalParams)	Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.
get(string, SupportTicketsNoSubscriptionGetOptionalParams)	Gets details for a specific support ticket. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
list(SupportTicketsNoSubscriptionListOptionalParams)	Lists all the support tickets. You can also filter the support tickets by Status, CreatedDate, , ServiceId, and ProblemClassificationId using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.
update(string, UpdateSupportTicket, SupportTicketsNoSubscriptionUpdateOptionalParams)	This API allows you to update the severity level, ticket status, and your contact information in the support ticket. Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.

Method Details

beginCreate(string, SupportTicketDetails, SupportTicketsNoSubscriptionCreateOptionalParams)

Creates a new support ticket for Billing, and Subscription Management issues. Learn the prerequisites required to create a support ticket.

Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.

Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file.

Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.

function beginCreate(supportTicketName: string, createSupportTicketParameters: SupportTicketDetails, options?: SupportTicketsNoSubscriptionCreateOptionalParams): Promise<SimplePollerLike<OperationState<SupportTicketDetails>, SupportTicketDetails>>

Parameters

supportTicketName

string

Support ticket name.

createSupportTicketParameters

SupportTicketDetails

Support ticket request payload.

options

SupportTicketsNoSubscriptionCreateOptionalParams

The options parameters.

Returns

Promise<@azure/core-lro.SimplePollerLike<OperationState<SupportTicketDetails>, SupportTicketDetails>>

beginCreateAndWait(string, SupportTicketDetails, SupportTicketsNoSubscriptionCreateOptionalParams)

Creates a new support ticket for Billing, and Subscription Management issues. Learn the prerequisites required to create a support ticket.

Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.

Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file.

Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.

function beginCreateAndWait(supportTicketName: string, createSupportTicketParameters: SupportTicketDetails, options?: SupportTicketsNoSubscriptionCreateOptionalParams): Promise<SupportTicketDetails>

Parameters

supportTicketName

string

Support ticket name.

createSupportTicketParameters

SupportTicketDetails

Support ticket request payload.

options

SupportTicketsNoSubscriptionCreateOptionalParams

The options parameters.

Returns

Promise<SupportTicketDetails>

checkNameAvailability(CheckNameAvailabilityInput, SupportTicketsNoSubscriptionCheckNameAvailabilityOptionalParams)

Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.

function checkNameAvailability(checkNameAvailabilityInput: CheckNameAvailabilityInput, options?: SupportTicketsNoSubscriptionCheckNameAvailabilityOptionalParams): Promise<CheckNameAvailabilityOutput>

Parameters

checkNameAvailabilityInput

CheckNameAvailabilityInput

Input to check.

options

SupportTicketsNoSubscriptionCheckNameAvailabilityOptionalParams

The options parameters.

Returns

Promise<CheckNameAvailabilityOutput>

get(string, SupportTicketsNoSubscriptionGetOptionalParams)

Gets details for a specific support ticket. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.

function get(supportTicketName: string, options?: SupportTicketsNoSubscriptionGetOptionalParams): Promise<SupportTicketDetails>

Parameters

supportTicketName

string

Support ticket name.

options

SupportTicketsNoSubscriptionGetOptionalParams

The options parameters.

Returns

Promise<SupportTicketDetails>

list(SupportTicketsNoSubscriptionListOptionalParams)

Lists all the support tickets.

You can also filter the support tickets by Status, CreatedDate, , ServiceId, and ProblemClassificationId using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets.

Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error.

function list(options?: SupportTicketsNoSubscriptionListOptionalParams): PagedAsyncIterableIterator<SupportTicketDetails, SupportTicketDetails[], PageSettings>

Parameters

options

SupportTicketsNoSubscriptionListOptionalParams

The options parameters.

Returns

PagedAsyncIterableIterator<SupportTicketDetails, SupportTicketDetails[], PageSettings>

update(string, UpdateSupportTicket, SupportTicketsNoSubscriptionUpdateOptionalParams)

This API allows you to update the severity level, ticket status, and your contact information in the support ticket.

Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.

function update(supportTicketName: string, updateSupportTicket: UpdateSupportTicket, options?: SupportTicketsNoSubscriptionUpdateOptionalParams): Promise<SupportTicketDetails>

Parameters

supportTicketName

string

Support ticket name.

updateSupportTicket

UpdateSupportTicket

UpdateSupportTicket object.

options

SupportTicketsNoSubscriptionUpdateOptionalParams

The options parameters.

Returns

Promise<SupportTicketDetails>