Share via

Overview of Factory Operations Agent in Azure AI (preview)

  • Article

Important

Some or all of this functionality is available as part of a preview release. The content and the functionality are subject to change.

The Factory Operations Agent in Azure AI helps accelerate factory issue resolution and improve productivity by democratizing data driven decision making with natural language querying of unified IT-OT data estate.

It provides an industry augmentation loop, plug-ins, and skills to understand complex systems like MES (Manufacturing execution systems), QMS (Quality management systems), and supply chain sources. It also checks the results against the Manufacturing data solutions via post processing. This feature helps avoid incorrect information and provides Responsible AI (RAI) guardrails to ensure only relevant, safe, responsible responses are given within the manufacturing setting.

In preview, the agent provides a plug-in for Global System Integration partners and ISVs to extend into either custom experiences for Cloud for Manufacturing customers or into existing ISV application for enhanced GenAI capabilities.

Key advantages include:

  • Operational efficiency: Streamline issue resolution and enhance productivity through unified data empowerment for frontline employees.

  • Resource optimization: Alleviate workload on IT departments and expedite the journey towards industrial digital transformation through the bridging of Information Technology (IT) and Operational Technology (OT) data silos.

  • Workforce agility: Accelerate onboarding and skill development for frontline personnel, facilitating rapid adaptation to operational needs.