requestRemoteAssistance action

Namespace: microsoft.graph

Note: The Microsoft Graph API for Intune requires an active Intune license for the tenant.

Request remote assistance

This API is available in the following national cloud deployments.

Global service	US Government L4	US Government L5 (DOD)	China operated by 21Vianet
✅	✅	✅	✅

Permissions

One of the following permissions is required to call this API. To learn more, including how to choose permissions, see Permissions.

Permission type	Permissions (from least to most privileged)
Delegated (work or school account)	DeviceManagementManagedDevices.ReadWrite.All
Delegated (personal Microsoft account)	Not supported.
Application	DeviceManagementManagedDevices.ReadWrite.All

HTTP Request

POST /deviceManagement/managedDevices/{managedDeviceId}/requestRemoteAssistance
POST /deviceManagement/detectedApps/{detectedAppId}/managedDevices/{managedDeviceId}/requestRemoteAssistance
POST /deviceManagement/detectedApps/{detectedAppId}/managedDevices/{managedDeviceId}/users/{userId}/managedDevices/{managedDeviceId}/requestRemoteAssistance

Request headers

Header	Value
Authorization	Bearer {token}. Required. Learn more about authentication and authorization.
Accept	application/json

Request body

Do not supply a request body for this method.

Response

If successful, this action returns a 204 No Content response code.

Example

Request

Here is an example of the request.

HTTP

POST https://graph.microsoft.com/v1.0/deviceManagement/managedDevices/{managedDeviceId}/requestRemoteAssistance

C#

// Code snippets are only available for the latest version. Current version is 5.x

// To initialize your graphClient, see https://learn.microsoft.com/en-us/graph/sdks/create-client?from=snippets&tabs=csharp
await graphClient.DeviceManagement.ManagedDevices["{managedDevice-id}"].RequestRemoteAssistance.PostAsync();

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

CLI

mgc device-management managed-devices request-remote-assistance post --managed-device-id {managedDevice-id}

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Go

// Code snippets are only available for the latest major version. Current major version is $v1.*

// Dependencies
import (
	  "context"
	  msgraphsdk "github.com/microsoftgraph/msgraph-sdk-go"
	  //other-imports
)


// To initialize your graphClient, see https://learn.microsoft.com/en-us/graph/sdks/create-client?from=snippets&tabs=go
graphClient.DeviceManagement().ManagedDevices().ByManagedDeviceId("managedDevice-id").RequestRemoteAssistance().Post(context.Background(), nil)

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Java

// Code snippets are only available for the latest version. Current version is 6.x

GraphServiceClient graphClient = new GraphServiceClient(requestAdapter);

graphClient.deviceManagement().managedDevices().byManagedDeviceId("{managedDevice-id}").requestRemoteAssistance().post();

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

JavaScript

const options = {
	authProvider,
};

const client = Client.init(options);

await client.api('/deviceManagement/managedDevices/{managedDeviceId}/requestRemoteAssistance')
	.post();

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

PHP

<?php
use Microsoft\Graph\GraphServiceClient;


$graphServiceClient = new GraphServiceClient($tokenRequestContext, $scopes);


$graphServiceClient->deviceManagement()->managedDevices()->byManagedDeviceId('managedDevice-id')->requestRemoteAssistance()->post()->wait();

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

PowerShell

Import-Module Microsoft.Graph.DeviceManagement.Actions

Request-MgDeviceManagementManagedDeviceRemoteAssistance -ManagedDeviceId $managedDeviceId

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Python

# Code snippets are only available for the latest version. Current version is 1.x
from msgraph import GraphServiceClient
# To initialize your graph_client, see https://learn.microsoft.com/en-us/graph/sdks/create-client?from=snippets&tabs=python

await graph_client.device_management.managed_devices.by_managed_device_id('managedDevice-id').request_remote_assistance.post()

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Response

Here is an example of the response. Note: The response object shown here may be truncated for brevity. All of the properties will be returned from an actual call.

HTTP/1.1 204 No Content