Microsoft Entra SSO integration with Maximo Application Suite

In this article, you learn how to integrate Maximo Application Suite with Microsoft Entra ID. Customer-Managed - IBM Maximo Application Suite is a CMMS EAM platform, which delivers intelligent asset management, monitoring, predictive maintenance and reliability in a single platform. When you integrate Maximo Application Suite with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to Maximo Application Suite.
  • Enable your users to be automatically signed-in to Maximo Application Suite with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

You configure and test Microsoft Entra single sign-on for Maximo Application Suite in a test environment. Maximo Application Suite supports SP and IDP initiated single sign-on.

Prerequisites

To integrate Microsoft Entra ID with Maximo Application Suite, you need:

Add application and assign a test user

Before you begin the process of configuring single sign-on, you need to add the Maximo Application Suite application from the Microsoft Entra gallery. You need a test user account to assign to the application and test the single sign-on configuration.

Add Maximo Application Suite from the Microsoft Entra application gallery to configure single sign-on with Maximo Application Suite. For more information on how to add application from the gallery, see the Quickstart: Add application from the gallery.

Create and assign Microsoft Entra test user

Follow the guidelines in the create and assign a user account article to create a test user account called B.Simon.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, and assign roles. The wizard also provides a link to the single sign-on configuration pane. Learn more about Microsoft 365 wizards..

Configure Microsoft Entra SSO

Complete the following steps to enable Microsoft Entra single sign-on.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > Maximo Application Suite > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up single sign-on with SAML page, select the pencil icon for Basic SAML Configuration to edit the settings.

    Screenshot shows how to edit Basic SAML Configuration.

  5. On the Basic SAML Configuration section, if you have Service Provider metadata file then perform the following steps:

    a. Click Upload metadata file.

    Screenshot shows to upload metadata file.

    b. Click on folder logo to select the metadata file and click Upload.

    Screenshot shows how to choose metadata file.

    c. After the metadata file is successfully uploaded, the Identifier and Reply URL values get auto populated in Basic SAML Configuration section.

    d. If you wish to configure SP initiated mode, then perform the following step:

    In the Sign on URL textbox, type a URL using the following pattern without </path>: https://<workspace_id>.<mas_application>.<mas_domain>

    Note

    You will get the Service Provider metadata file from the Configure Maximo Application Suite SSO section, which is explained later in the tutorial. If the Identifier and Reply URL values do not get auto populated, then fill the values manually according to your requirement. Contact Maximo Application Suite Client support to get these values.

  6. On the Set-up single sign-on with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.

    Screenshot shows the Certificate download link.

  7. On the Set up Maximo Application Suite section, copy the appropriate URL(s) based on your requirement.

    Screenshot shows to copy configuration appropriate URL.

Configure Maximo Application Suite SSO

  1. Log in to your Maximo Application Suite company site as an administrator.

  2. Go to the Suite administration and select Configure SAML.

    Screenshot shows the Maximo administration portal.

  3. In the SAML Authentication page, perform the following steps:

    Screenshot shows the Authentication page.

    1. Select emailAddress as the name-id format.

    2. Click Generate file, wait and then Download file. Store this metadata file and upload it in Microsoft Entra ID side.

  4. Download the Federation Metadata XML file and upload the Microsoft Entra Federation Metadata XML document to Maximo's SAML configuration panel and save it.

    Screenshot shows to upload Federation Metadata file.

Create Maximo Application Suite test user

  1. In a different web browser window, sign into your Maximo Application Suite company site as an administrator.

  2. Create a new user in Suite Administration under Users and perform the following steps:

    Screenshot shows the new user in Suite Administration.

    1. Select Authentication type as SAML.

    2. In the Display Name textbox, enter the UPN used in Microsoft Entra ID as they must match.

    3. In the Primary email textbox, enter the UPN used in Microsoft Entra ID.

      Note

      The rest of the fields can be populated as you like with whatever permissions necessary.

    4. Select any Entitlements required for that user.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated:

  • Click on Test this application, this will redirect to Maximo Application Suite Sign-on URL where you can initiate the login flow.

  • Go to Maximo Application Suite Sign-on URL directly and initiate the login flow from there.

IDP initiated:

  • Click on Test this application, in Azure portal to be taken to the Maximo login page where you need to enter in your SAML identity as a fully qualified email address. If the user has already authenticated with the IDP the Maximo Application Suite won't have to login again, and the browser will be redirected to the home page.

  • You can also use Microsoft My Apps to test the application in any mode. When you click the Maximo Application Suite tile in the My Apps, if configured in SP mode you would be redirected to the application sign-on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the Maximo Application Suite for which you set up the SSO. For more information, see Microsoft Entra My Apps.

Note

Screenshots are from MAS Continuous-delivery 8.9 and may differ in future versions.

Additional resources

Next steps

Once you configure Maximo Application Suite you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Cloud App Security.