View return orders

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

You can use the All return orders and Return order pages to view information about return orders. You create these when customers return items that they have purchased.

  1. Click Sales on the top link bar, and then click Return orders on the Quick Launch. On the All return orders list page, you can view a list of return orders.

  2. Select an order. On the Action Pane, on the Return order tab, in the Maintain group, click View, or click a return order link. The Return order page is displayed, where you can view the details of the return order. This includes the line items.

See also

Create or edit a return order

Prepare a credit note

Create or edit a sales order

View sales orders and totals

View open sales order lines and backorder lines

View customer invoice information