Maintenance request types

Maintenance request types are used to categorize maintenance requests. For example, you might have maintenance request types that are related to preventive maintenance and corrective maintenance. Or you might have a special maintenance request type that is used to manage repair of assets (depot repair).

A maintenance request type defines the affiliation with a maintenance request lifecycle state group (maintenance lifecycle model). Maintenance request lifecycle models define the lifecycle states that can be set for a maintenance request. (Examples of maintenance request lifecycle states include Created, Active, and Ended.)

1. Select Asset management > Setup > Maintenance requests > Maintenance request types.
2. Select New to create a maintenance request type.
3. In the Maintenance request type field, enter an ID for the maintenance request type.
4. In the Name field, enter a name.
5. On the General FastTab, in the Maintenance request lifecycle model field, select a maintenance request lifecycle model.
6. In the Work order type field, select a work order type. When a maintenance request is converted to a work order, the work order automatically gets the work order type that is related to the maintenance request type.

The following illustration shows an example of the Maintenance request types page.