Difference between Dynamics 365 Sales mobile app and Dynamics 365 for phones and tablets app
This article describes the differences between the Dynamics 365 Sales mobile app and the Dynamics 365 for phones and tablets app. The Dynamics 365 Sales mobile app is designed to help salespeople stay connected and productive while on the go. The app provides a modern and intuitive user experience that is optimized for mobile devices.
The Dynamics 365 for phones and tablets app is a legacy app that lets you access the Sales Hub or Sales Professional app on your mobile devices.
The following table provides a comparison of the capabilities and features of the two mobile apps.
| Capability | Dynamics 365 Sales mobile app | Dynamics 365 for phones and tablets app |
|---|---|---|
| Documentation | Overview of the Dynamics 365 Sales mobile app | Use the Sales Hub or Sales Professional app on your phones and tablets |
| Supported licenses | All | All |
| Supported devices | iOS and Android mobile phones. The app supports tablets, but the app's user interface is displayed using Unified Interface (same as in Dynamics 365 for tablets). | iOS and Android mobile phones and tablets |
| App store availability | Apple App Store, Google Play Store | Apple App Store, Google Play Store |
| Offline | Partial. If the app is launched by a user having mobile offline profile defined, the app's user interface is displayed using Unified Interface (same as in Dynamics 365 for phones). | Yes |
| Supported model-driven apps | All, including custom app modules. Note: The app is not recommended for non-Sales app modules. |
All, including custom app modules. |
| Supported search capabilities | Relevance search and categorized search. The app has an improved user experience for relevance search. | Relevance search and categorized search. |
| Online meeting | Supported. You can attend meetings through Exchange Online. | Not supported. You can only view meetings. |
| Server-side sync integration (allows you to track meetings and perform other tasks) | Supported | Not supported |
| Exchange Online calendar integration | Supported | Not supported |
| Join Microsoft Teams meeting | Supported | Not supported |
| Push notifications | Supported | Not supported |
| Lightweight record and activity forms | Supported | Not supported |