Troubleshoot clients, apps, and add-ins with telemetry

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users, automatically - Apr 2025

Business value

This new feature in the Business Central client enhances the overall reliability and user experience by logging exceptions in client add-ins. Administrators can swiftly identify and address issues before they impact users, ensuring smoother operations and reducing downtime. By capturing detailed telemetry data, businesses can gain valuable insights into the performance and stability of their extensions, ultimately leading to improved user satisfaction.

Feature details

The Business Central client emits a telemetry event if an exception occurs in a client add-in. The telemetry helps administrators monitor and react to errors before users report them.

The client logs the following types of information about issues:

  • The environment and company.
  • The extension, app, or add-in.
  • The type of client (browser, tablet, phone, and so on).
  • The error information.
  • The user who experienced the error.

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