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Automate procure-to-pay tasks with supplier communications agent

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Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users by admins, makers, or analysts Apr 2025 Jun 2025

Business value

For many businesses, a large part of the procurement process is still manual. This includes collaborating and following up with vendors, manually updating purchase orders, and managing change requests. The supplier communications agent helps purchasers save time by automating manual and repetitive tasks based on user-defined rules. The agent helps you achieve a resilient and efficient supply chain and increase procurement productivity.

Feature details

Purchasers spend significant manual effort checking incoming emails, assessing the status of each purchase order, replying to and following up with suppliers, and updating systems. The supplier communications agent helps purchasers by providing the following features:

  • Follow-up with vendors on purchase orders: The agent can automatically draft ready-to-send emails that, for example, ask a vendor about the status of a delayed order or remind them to confirm a purchase order.

  • Speed up purchase order updates based on incoming vendor emails: The agent automatically reads your email inbox to analyze communications from your vendors. It finds messages related to purchase orders and analyzes them together with organizational data to identify both purchase order confirmations and change requests. It then runs automated tasks based on your own, user-defined rules.

New home screen showing agent activity on the right side

Follow-up with vendors configuration

Geographic areas

This feature will be released into the following Microsoft Azure geographic area:

  • United States