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Create product information faster with Copilot

  • Article
Enabled for Public preview General availability
Users, automatically Oct 1, 2024 -

Business value

In a business landscape that changes fast, companies often need to evolve the portfolio of products they sell. Whether it's adding new products, changing existing products, or adding entire new product lines and categories, it's often time consuming to create and manage product (item) information. Copilot can significantly reduce this effort and accelerate the time to market for new products, which means you have more time to focus on what matters most, your business.

Feature details

Because product (item) information is spread out across several pages, creating and managing this information can be a time-consuming task. The effort involves looking up information based on existing items, pasting values, and ensuring the new product is ready to transact. Creating variants, dimensions, units of measure, and other item-related information also takes time that delays market readiness for new products.

Copilot can help you add items by reusing information from similar items. Copilot can suggest the following information:

  • Substitutions (in preview)
  • Dimensions (planned)
  • Variants (planned)
  • Units of Measure (planned)

When you manage product information, Copilot can assist by suggesting data from similar products (items). Copilot assistance not only reduces the time it takes to create a product, but it also ensures that your products are ready to transact faster than ever before.

In this release, we're starting with a foundation that will help you define similar products (items). You can store similar or interchangeable products on the Item Substitution Entry page. Copilot helps to add this information for current products by searching for similar ones in the database.

Suggest item substitution

Suggested item substitutions

Note

  • This feature is available as a production-ready preview for production and sandbox environments of any country localization. Production-ready previews are subject to supplemental terms of use. For more information, see Supplemental terms of use for Dynamics 365 preview.
  • This feature is supported in English only. While it can be used in other languages, it may not function as intended. Language quality may vary based on the user’s interaction or system settings, which may impact accuracy and the user experience.
  • AI-generated content may be incorrect.

About security, privacy and AI

Copilot is built on Microsoft's comprehensive approach to enterprise security, privacy, compliance, and responsible AI. Our philosophy is that your data is your data: customer data in Business Central is not used to train AI models. Read the FAQ for Copilot data security and privacy for Dynamics 365 and Power Platform

Try it out

Copilot is available exclusively for Business Central online. To experience this feature, sign in to your Business Central environment, go to the Items list, and activate the link for Substitutes Exist on any item. Then, choose the Suggest substitutions action.

Tell us what you think

We're excited to have you with us on our Copilot journey.

Help us improve Dynamics 365 Business Central by discussing ideas, providing suggestions, and giving feedback. Use the forum at aka.ms/bcIdeas, or join the partner discussion on the Dynamics 365 Business Central Partner Community Network on Viva Engage (formerly Yammer) to help us shape the future of AI in Business Central.

Geographic areas

This feature will be released into the following Microsoft Azure geographic areas:

  • Germany
  • Norway
  • Singapore
  • South Africa
  • Switzerland
  • United Arab Emirates
  • United States
  • Europe
  • Asia Pacific
  • United Kingdom
  • Australia
  • Brazil
  • Canada
  • India
  • Japan
  • France
  • Korea