Empower users with generative help and guidance

Important

This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Finance. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Enabled for Public preview General availability
Users, automatically Aug 30, 2024 -

Business value

With the help of Copilot, users can get assistance without leaving business performance analytics. Users can ask Copilot questions about the application and receive responses without needing to manually find an answer themselves, saving time for our end-users and potentially their company's IT support division as well.

Feature details

New and veteran users of business performance analytics can ask Copilot about the application using a conversational interface. Copilot takes the user's prompt and then scans the business performance analytics documentation on Microsoft Learn and summarizes the relevant pieces in its response. This way, new users can first learn about business performance analytics or veteran users can learn about new features to business performance analytics within the application itself. This saves time for the end user and their company's IT support because the user doesn't need to leave the application and manually find an answer themselves or submit a support ticket for their issue.

See also

Generative help and guidance (docs)