Improve reliability of insights with advanced bot protection
Important
This content is archived and is not being updated. For the latest documentation, go to the Dynamics 365 Customer Insights - Journeys documentation. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Apr 15, 2024 |
- |
Aug 1, 2024 |
Business value
Ensuring the integrity of your data and the efficiency of your operations is paramount. Advanced bot protection in Customer Insights - Journeys empowers your business to thrive by safeguarding your business processes. Improve your business decisions with the confidence of knowing that the data you collect is accurate and represents real human interactions. With bot protection, you not only enhance the quality of your insights but also elevate the customer experience by minimizing disruptions caused by malicious bots.
Feature details
Enhanced bot protection can prevent false positives and filter out any incorrect activity. Bot protection is critical for your marketing campaigns to improve data accuracy and reliability.
- Prevent bot clicks on your emails: Avoid inflated engagement metrics, incorrectly triggered journeys, and skewed analytics.
- Avoid unexpected journey results: Prevent your journeys from unexpectedly triggering or branching due to clicks made by bots.
See also
Exclude bot interactions (docs)