Offline sync status for Dynamics 365 Field Service Mobile
Important
This content is archived and is not being updated. For the latest documentation, go to New and upcoming features in Field Service. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
Enabled for | Public preview | Early access | General availability |
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Users, automatically | - | ![]() |
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Business value
Frontline workers have increased visibility into the offline data status and application connectivity while using the offline-enabled Dynamics 365 Field Service Mobile application.
Feature details
The offline sync icon is visible in the main header on iOS, Android, and Windows devices. The icon has several badges that represent sync states:
- Connected
- Not connected
- Syncing data
- Pending changes from device
- Error
- Warning
The sync status page includes additional details about application connectivity to Dataverse in addition to storage used on the device by the application.
This capability is provided as part of the Power Apps offline sync icon in 2023 release wave 1.
See also
Fire up your mobile field service game: offline enhancements for a seamless user experience (blog)
View offline sync status (docs)