Find Field Service information with enhanced search

Important

This content is archived and is not being updated. For the latest documentation, go to New and upcoming features in Field Service. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Enabled for Public preview Early access General availability
Admins, makers, marketers, or analysts, automatically Mar 9, 2023 - Apr 1, 2023

Business value

The enhanced global search in Field Service increases your productivity by surfacing the most relevant information. You can now find work orders based on the customer name, or find bookings based on a technician's name. Faster results mean fewer clicks and increased productivity for your workforce.

Feature details

You can now build on the global search and get the most relevant information from Field Service surfaced in one place. This feature increases productivity and aims to delight you with a simple way to find information. Find work orders, bookings, and other related field service entities by account, technician's name, or priority. Simply type a search term in the global search bar and see the relevant records across Field Service tables, on a single page.

Once you find what you're looking for, you can take quick actions right from within your search results.

See also

Use Dataverse search to find information (docs)