Support for mobile devices
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Guides. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Jul 27, 2023 |
- |
Business value
You can use mobile devices to access Dynamics 365 Guides step-by-step instructions and calling capabilities. With content available on mobile, you can use guides for previously unsupported scenarios, such as a clean room, a tight workspace, or situations where the technician doesn’t have Wi-Fi connectivity.
Feature details
Dynamics 365 Guides on mobile enables technicians to use their mobile device to access step-by-step instructions, which include the text, images, videos, and web links required to complete a task. Field technicians can view a guide outline to get an overview of the tasks and steps included in the guide.
See also
Set up embedded Guides in Field Service Dynamics 365 Mobile (docs)