Improvements to the calling experience on HoloLens

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Guides. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Enabled for	Public preview	General availability
Users by admins, makers, or analysts	-	Apr 4, 2023

Business value

Customers using Dynamics 365 Guides on HoloLens will have the ability to turn off their video or audio feeds. In cases where protecting intellectual property is important, this will enable operators to confidently enter a meeting, knowing that their video feed will not potentially reveal sensitive information.

By labeling guests on the call as guest or external, HoloLens operators will be more aware of which meeting participants are outside of their organization. This will help operators have a better collaborative session, knowing the status of the meeting participant.

Feature details

Before joining a call, the user will be able to turn their video and mic feed on or off. Operators will be able to turn video and audio on or off for both scheduled meetings and incoming calls.

Video will automatically switch to the dominant speaker in group calls, and the HoloLens user will be able to switch their video and mic on or off before joining a call, as they do on Teams desktop or Teams mobile.

Guest or external labels will be added to the participant and chat lists to make it clear whether a participant is outside the organization. A guest attendee is someone who has been given a one-time-call link and doesn’t have a Microsoft Teams account. An external attendee has a Microsoft Teams account but is outside of the organization.

See also

Receive a call in Teams from a Dynamics 365 Guides user (docs)