What's new in Microsoft Cloud for Retail
This article provides details about the latest updates to Microsoft Cloud for Retail. To see a comprehensive list of released and upcoming features, see the following resources:
August 2024
AiFi to Dynamics 365 Commerce connector (preview)
| Capabilities | Documentation |
|---|---|
| AiFi to Dynamics 365 Commerce connector (preview) | Overview of AiFi to Dynamics 365 Commerce connector (Preview) Deploy AiFi to Dynamics 365 Commerce connector (preview) Integrate AiFi to Dynamics 365 Commerce connector (preview) Monitor AiFi to Dynamics 365 Commerce connector (preview) |
Store operations
| Capabilities | Documentation |
|---|---|
| Copy a survey template | Copy a survey template |
| Complete a task closed by another user | Complete a task closed by another user |
| Use Store operations Teams with Teams Planner | Use Store operations Teams with Teams Planner |
July 2024
Retail data solutions in Microsoft Fabric (preview)
| Capabilities | Documentation |
|---|---|
| Configure Sitecore OrderCoud connector | Configure Power BI and Eventstream Configure Webhooks |
Other updates:
- Bug fixes done in Store operations.
June 2024
Store Operations Agent in Copilot Studio
| Capabilities | Documentation |
|---|---|
| Store Operations Agent in Copilot Studio | Overview of Store Operations Agent in Copilot Studio |
May 2024
Store operations
| Capabilities | Documentation |
|---|---|
| Additional filters in Today's to-do list in Store operations Teams | Additional filters in Today's to-do list |
| More options for single-select and multi-select question types in Survey template | More options for single-select and multi-select question types |
April 2024
Retail data solutions in Microsoft Fabric (preview)
| Capabilities | Documentation |
|---|---|
| Retail data solutions reference architecture | Retail data solutions reference architecture |
| Copy task setup in a plan | Copy task setup in a plan |
March 2024
Store operations
| Capabilities | Documentation |
|---|---|
| Filter tasks by priority on Today’s to do list page | Sort item cards |
| Auto email notifications for task publishing or execution failure | Execution status tab |
Retail data solutions in Microsoft Fabric (preview)
| Capabilities | Documentation |
|---|---|
| Automated deployment of Frequently bought together model | Deploy Frequently bought together model (preview) |
February 2024
Store operations
| Capabilities | Documentation |
|---|---|
| Group survey questions into sections | Group survey questions into section |
| Execution status tab in a plan | Execution status tab |
| Plan errors tab in a plan | Plan errors tab |
| Access Store operations Teams from Microsoft Viva Connections | Configure Viva Connections for Store operations Teams Use Store operations Teams from Microsoft Viva Connections |
January 2024
Retail data solutions in Microsoft Fabric (preview)
| Solution/Capabilities | Documentation |
|---|---|
| Retail data solutions in Microsoft Fabric (preview) | Retail data solutions in Microsoft Fabric (preview) |
| - Retail industry data model (preview) | Retail industry data model (preview) |
| - Sitecore OrderCloud connector (preview) | Sitecore OrderCloud connector (preview) |
| - Frequently bought together model (preview) | Frequently bought together model (preview) |
| - Personalized Shopping Agent (preview) | Personalized Shopping Agent (preview) |
December 2023
Smart Store Analytics
| Feature | Documentation |
|---|---|
| Notification for new version of Smart Store Analytics | Upgrade Smart Store Analytics |
Store operations
| Feature | Documentation |
|---|---|
| Measure execution time for planned tasks | Measure execution time for planned tasks |
| Store operations Admin in Microsoft Teams | Use Store operations Admin in Microsoft Teams |
| Inventory visibility in Store operations | Setup Inventory visibility in Store operations Admin Use Inventory visibility in Store operations Mobile |
| Add multiple target group members to a target group | Add multiple target group members to a target group |
| Automatically assign the same zone to a new branched task | Automatically assign the same zone to a new branched task |
| Cancel a task setup | Cancel a task setup |
| Specify time zone for business units | Specify time zone for business units |
Other updates:
- Bug fixes done in Store operations and Smart Store Analytics.
November 2023
Smart Store Analytics
| Feature | Documentation |
|---|---|
| Use More Options control | More Options - Smart Store Analytics |
Store operations
| Feature | Documentation |
|---|---|
| Customize a copied plan | Change template type in task setup in a copied plan |
| Enhanced Quick Plans | Select task due time based on Microsoft Teams Shifts timings |
| Cancel a task from the task form page in Store operations Mobile | Cancel a task in Store operations Mobile |
Other updates:
- Bug fixes done in Store operations and Smart Store Analytics.
October 2023
Smart Store Analytics
| Feature | Documentation |
|---|---|
| Store data is always processed and displayed in accordance with the local time zone of the specific store | Performance of smart stores Insights and recommendations from smart stores |
Store operations
| Feature | Documentation |
|---|---|
| Setup and use Store operations integrated with Microsoft Teams Shifts | Configure Store operations with Microsoft Teams Shifts Use Store operations with Microsoft Teams Shifts |
| Execute surveys and ad-hoc tasks within Microsoft Teams | Execute tasks within Microsoft Teams |
| Organize store task dependencies with subtasks | Organize store task dependencies with subtasks |
| Streamline task distribution with manually created duplicate tasks | Streamline task distribution with manually created duplicate tasks |
September 2023
Store operations
| Feature | Documentation |
|---|---|
| Enhanced Retail insights dashboard | Task completion rate % Task cancellation rate % Survey response summary tab |
August 2023
Smart Store Analytics
| Feature | Documentation |
|---|---|
| Added total order column to the top stores by daily order volume KPI Added total units column to the top products by unit sales KPI. |
Chain Summary |
| Added hour range filter for stores | Chain Summary |
Store operations
| Feature | Documentation |
|---|---|
| Setup and use Store operations within Teams | Set up Store operations within Teams Use Store operations within Teams |
| Add description for survey questions in task templates | Description for survey questions |
| Use survey question type Rank order to rank responses | Question types |
| Setup and use Store operations integrated with Microsoft Teams Approvals | Use Store operations with Microsoft Teams Approvals |
| Publish Quick plans | Publish Quick plans |
| Added workflow in Clienteling to change source from Dataverse to CI or Custom API | Change the source of data from Dataverse to CI tables Change the source of data from Dataverse to any CDP using custom APIs |
Other updates:
- Bug fixes done in Store operations and Smart Store Analytics.
July 2023
Smart Store Analytics
| Feature | Documentation |
|---|---|
| Predictive AI model for customer traffic (preview) | Foot traffic forecast |
Store operations
| Feature | Documentation |
|---|---|
| Added quick notes | Take quick notes |
| Added workflow to assign a task to whole team | Assign a task to whole team |
| Added workflow to prevent concurrent task updates | Prevent concurrent task updates |
| Enhanced Retail insights dashboard | Configure retail insights dashboard View Retail insights dashboard |
| Added workflow to integrate Dynamics 365 CI with Clienteling | Set up Dynamics 365 Customer Insights integration |
| Added Timeline tab in customer baseball profile card | View customer baseball card profile |
Other updates:
- Bug fixes done in Store operations and Smart Store Analytics.
June 2023
Smart Store Analytics
| Feature | Documentation |
|---|---|
| Unit sales of the selected product by zones in stores | Products screen |
Store operations
| Feature | Documentation |
|---|---|
| Added flow for automatic task cancellation | Automatic task cancellation |
| Added calendar view for to-do list | Calendar view for to-do list Enable calendar view settings |
| Added workflow to auto assign task to team | Define tasks set up |
| Improved checklist before plan execution | Publish and execute a plan |
Other updates:
- Bug fixes done in Store operations and Smart Store Analytics.
May 2023
Smart Store Analytics
| Feature | Documentation |
|---|---|
| Product substitute recommendations in Smart Store Analytics are generally available | Product substitute recommendations |
| Enhanced Smart Store Analytics | Troubleshoot missing or incomplete data |
Store operations
| Feature | Documentation |
|---|---|
| Added tablet support for Store operations Mobile and Admin | Supported platforms for mobile app Supported platforms for admin app |
| Enhanced Store operations | Exit to list of products after Save Count Execute plan manually Create task automatically based on branching logic response Use enhanced item card Change background color of mobile app Customize theme and logo for mobile app Display activities that take longer than a day |
Other updates:
- Bug fixes done in Store operations and Smart Store Analytics.
April 2023
| Feature | Documentation |
|---|---|
| Customer baseball card profile in Store operations is generally available | Customer baseball card profile |
| Data Connection in Smart Store Analytics is generally available | Configure Data Connection |
Other updates:
- Store operations and Smart Store Analytics is enhanced.
March 2023
| Feature | Documentation |
|---|---|
| Smart Store Analytics is generally available | Smart Store Analytics overview |
| Insights and recommendations in Smart Store Analytics is generally available | Insights and recommendations |
| Store operations is generally available | Store operations overview Store operations Mobile |
| Virtual and in-store appointments in Store operations (preview) | Define virtual and in-store appointments |
| Customer baseball card profile in Store operations (preview) | Customer baseball card profile |
| Availability in more regions/countries | International availability of Microsoft Cloud for Retail |
January 2023
| Feature | Documentation |
|---|---|
| Store operations (preview) | Store operations overview |
| Smart Store Analytics (preview) | Smart Store Analytics overview |
April 2022
| Feature | Documentation |
|---|---|
| International availability | International availability of Microsoft Cloud for Retail |
| Retail channel churn model | Retail channel churn model |