Use cases for Human resources business events

Applies to these Dynamics 365 apps:
Human Resources

This article provides use cases for business events in Human resources.

The following are potential uses cases for business events. These use cases aren't an exhaustive list of the potential use cases. Some of these use cases may not have been implemented yet either by Microsoft or other organizations. These use cases are meant to provide ideas and help with understanding business events.

Business process	Use case	Value
Personnel management – Position change	When a workflow item is created for a position action, the individual assigned to the approval should be notified so they can review the position change or creation and take the appropriate action.	This business event notifies individuals when they have a position action to approve. The individual can either approve, reject, or delegate the request.
Personnel management – Hire action	When a workflow item is created for a hire action, the individual assigned to the approval should be notified so they can review the new hire.	This business event notifies individuals when they have a hire action to approve. The individual can either approve, reject, or delegate the request.
Task Management	When a task is assigned to an individual during the onboarding, offboarding, or transition processes, the individual should be notified so that they can see what needs to be done.	This use case assists users in properly monitoring and managing all of their tasks and completing them on time.
Leave and absence	When employees raise a leave request, their manager should be notified for approval.	This use case helps employees notify their managers when a leave request is raised and is waiting for their approval. Their managers can either approve/reject/delegate the requests.
Leave and absence	When manager approves, rejects, or delegates a leave request, the employee is notified of the same.	This use case helps employees get notified when a manager approves, rejects, or delegates a leave request they raised.
Leave and absence	When employees return from a leave of absence, their manager is notified.	This use case helps managers get a notification when an employee confirms the end date and plans to return after a leave of absence.
Leave and absence	When an employee cancels their time off request, their manager is notified.	This use case notifies managers when an employee cancels their time off requests.
Learning- Course assignment	The training manager frequently relies on manual intervention to alert individuals when a course has been assigned. Automating this process should increase training manager and/or HR admin productivity.	Using business events, training departments are able to streamline and easily manage course assignment and tracking. This removes manual intervention, errors, and decreased communication between HR and employees.
Learning- Course completion	Many organizations manually track training courses and communicate internally and externally. Validating course completion creates efficiencies.	Using business events, the training department are able to streamline and easily manage course assignment and tracking. This removes manual intervention, errors, and decreased communication between HR and employees.
Performance management	When a goal is assigned to an employee then, they should be notified so that they can see what goals need to be achieved.	This use case assists users to manage all of their goals effectively.