Edit

Share via

Feature deprecations

  • Article

Features that have been deprecated in Dynamics 365 Field Service are listed in this article.

Important

"Deprecated" means we intend to remove the feature or capability in a major future release. The feature or capability will continue to work and is fully supported until it is officially removed. This deprecation notification will span at least six months. After removal, the feature or capability will no longer work. We are notifying you now so that you have sufficient time to plan and update your code before the feature or capability is removed.

Dynamics 365 Field Service Plugin for Microsoft Copilot (Teams app) - January 15, 2025

The Dynamics 365 Field Service Plugin for Microsoft Copilot is no longer available after January 15 for users of the Field Service app in Microsoft Teams. You can use Copilot in Field Service through the side pane chat, which doesn't require extra licenses, to chat about work order information.

Dynamics 365 Field Service reports and features - September 3, 2024

The following Dynamics 365 Field Service reports and features will no longer be available after November 2024.

  • Predictive work duration reports (Preview)
  • Incident type AI suggestions
  • IoT alert suggestions

Dynamics 365 Field Service (on-premises) - June 30, 2022

For more information about this deprecation, see this blog post.

Field Service Mobile (Xamarin) and related solutions - June 30, 2022

For more information about this deprecation, see this blog post.

Solution components related to the Field Service Mobile (Xamarin) application are also deprecated:

  • msdyn_GeofenceAlerts
  • msdyn_FSMNotifications
  • Woodford | Resco MobileCRM Woodford

These solutions can be removed from an organization that is no longer using the Field Service Mobile - Xamarin application. While removing solutions, you might encounter dependencies. The system informs you of these dependencies. Either delete the component or modify it to remove references to the solution you're trying to remove. For more information, see Removing dependencies.

With the deprecation of the Field Service Mobile (Xamarin), drip scheduling is currently not available in the Field Service mobile app. Drip scheduling controlled how many bookings appear on the Field Service mobile app at one time.

Deprecations in the scheduling solution

Learn more about deprecations in Universal Resource Scheduling.

Next steps