Frequently asked questions for Dynamics 365 Customer Insights - Journeys - General
Where can I find help for errors, unexpected behavior, crashes, or bugs?
The list below details sources and channels for issues that you can find solutions to in the documentation:
- Dynamics 365 Customer Insights - Journeys community forum
- Dynamics 365 Customer Insights - Journeys ideas site
- Dynamics 365 Licensing Guide
- Create a Dynamics 365 support ticket
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How can I create a support ticket from the Power Platform admin center?
Admins can use the Help + support experience in the Power Platform admin center to open support requests.
Sign in to the Power Platform admin center with your admin credentials.
Select Help + support > New support request.
Select Dynamics 365 Customer Engagement > Customer Insights - Journeys app.
Where can I learn about known issues and limitations in the Customer Insights - Journeys app?
- To learn about known issues, check out Known issues and workarounds.
- To learn about limitations, check out the Fair use policy.