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Social posting and LinkedIn Lead Gen

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Important

The outbound marketing module will be removed from Customer Insights - Journeys on June 30, 2025. To avoid interruptions, transition to real-time journeys before this date. More information: Transition overview

Warning

Social posting and LinkedIn lead generation capabilities have been removed from Customer Insights - Journeys.

Social posts

The posting to social media feature from outbound marketing has no equivalent in real-time journeys. There are no plans to incorporate the feature.

LinkedIn Lead Gen

LinkedIn Lead Gen capabilities are being removed from outbound marketing on December 2, 2024. We're considering adding LinkedIn Lead Gen to real-time journeys in a future release, but there's currently no timeline for the feature.

Once LinkedIn Lead Gen capabilities are removed, Customer Insights – Journeys will stop receiving data from LinkedIn forms. You won't be able to sign up for new LinkedIn accounts or reauthenticate existing accounts. You can still access existing data (it won't be removed) and campaigns in LinkedIn will continue unaffected.

You can follow this guide to develop a custom integration: LinkedIn Lead Sync Integration with Dynamics 365 Customer Insights – Journeys.

Tip

If you have questions or comments, visit the Customer Insights - Journeys community forum