Segmentation usage report

Note

Dynamics 365 Marketing and Dynamics 365 Customer Insights are now Customer Insights - Journeys and Customer Insights - Data. For more information, see Dynamics 365 Customer Insights FAQs

New Customer Insights - Journeys customers receive real-time journeys features only. For more information, see Default real-time journeys installation.

Important

This article only applies to outbound marketing, which will be removed from the product on June 30, 2025. To avoid interruptions, transition to real-time journeys before this date. More information: Transition overview

With the marketing segmentation usage report, you can analyze how segments are used across your marketing activities. The marketing segment usage report shows which segments are used in which marketing activities and helps you identify orphaned segments.

Use the following links to download a template for running the report on your own organization and a sample report filled with sample data.

Download report template	Download sample report

Note

You can find the full list of marketing analytics downloads in the marketing analytics reporting gallery.

Leaderboard and segmentation usage report

The leaderboard report helps you identify the most-used segments and the journeys that use the most segments.

Orphaned segmentation report

The orphaned segment report identifies segments that aren't used anywhere. We recommend that you regularly clean up your unused segments to prevent clutter and reserve your processing resources for segments that you actually use.

Happy analytics reporting with Dynamics 365 Customer Insights - Journeys!