Marketing reach analysis for Dynamics 365 Customer Insights - Journeys

Note

Dynamics 365 Marketing and Dynamics 365 Customer Insights are now Customer Insights - Journeys and Customer Insights - Data. For more information, see Dynamics 365 Customer Insights FAQs

New Customer Insights - Journeys customers receive real-time journeys features only. For more information, see Default real-time journeys installation.

Important

This article only applies to outbound marketing, which will be removed from the product on June 30, 2025. To avoid interruptions, transition to real-time journeys before this date. More information: Transition overview

Use this report to identify contacts and how you're reaching out to them. See all audiences that have been reached in selected journeys, together with their related interactions.

Use the following links to download a template for running the report on your own organization and a sample report filled with sample data.

Download report template	Download sample report

Note

You can find the full list of marketing analytics downloads in the marketing analytics reporting gallery.

Happy analytics reporting with Dynamics 365 Customer Insights - Journeys!