Improved service account address usability
Important
This content is archived and is not being updated. For the latest documentation, go to New and upcoming features in Field Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | - | 
Feb 1, 2021 |
Apr 1, 2021 |
Business value
Service accounts capture the Field Service customer, which sits at the center of any field service project. Address recommendations from Bing Maps will help the admin quickly populate the account address, reducing the capacity for data entry errors.
Feature details
Field Service users can quickly enter account service addresses using Bing Maps address recommendations with an inline map to ensure accuracy and reduce data entry errors. Additionally, the address fields will be combined, making it easier to read complete addresses.
This new experience will be enabled on the work order form, account form, and account quick-create visible both in the Field Service web and mobile apps.
Note
The Field Service resource role by default has read privileges and cannot edit addresses, so they will see the new merged address but not the new edit with location recommendations.
See also
Enable address suggestions (docs)