Machine learning-powered suggested segments to improve engagement
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in the audience insights capability of Dynamics 365 Customer Insights. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Apr 30, 2021 |
To be announced |
Feature details
This feature provides users with suggestions for actionable segments based on activity data. To create segment suggestions, a machine learning model analyzes activity patterns in the following three dimensions:
- Recency
- Frequency
- Value (monetary value or duration)
Users can quickly filter the resulting list of suggestions to compare the suggestions and save them as a new segment.