Removing Remote Desktop access to Tier 2-5 Standard Acceptance Test (or sandbox) environments
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, or analysts, automatically |  May 4, 2020 |
Sep 30, 2020 |
Business value
With the goal of moving all diagnostic, troubleshooting, performance, and testing activities to be self-service, as well as increasing overall security by limiting infrastructure access from customers and partners, we will be taking a two-phased approach to full Remote Desktop access removal.
Feature details
As part of the preview, we will be removing administrator access to Tier 2-5 sandbox environments. New environments will only receive non-admin user credentials, similar to Tier 1 environments today.
For GA, customers will no longer have Remote Desktop Protocol (RDP) access to Tier 2-5 sandbox environments deployed in a Microsoft subscription. Today, customers and partners do not have RDP access to production environments, but they are able to have remote access to the Tier 2-5 sandbox environments deployed in a Microsoft subscription.
Going forward, to improve the stability and reliability of the operations performed in production environments and to ensure that Tier 2-5 sandbox environments mimic the production environment, we will restrict complete RDP access to these environments. We will automate all the processes that require customers to use remote access for these environments before restricting access.