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Integration with Dynamics 365 Field Service

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Admins, makers, or analysts, automatically This feature is released. Aug 1, 2019 This feature is released. Oct 1, 2019

Feature details

Dynamics 365 Field Service integration is now generally available. Dynamics 365 Field Service integration enables Field Service customers to attach guides to Field Service tasks. When work orders are assigned to technicians, the technicians can use the dedicated Field Service tab in the HoloLens application to launch the assigned guide and do their work.

See also

Feature exploration (video)

Field Service integration blogpost (blog)

Integrate Dynamics 365 Field Service with Dynamics 365 Guides (docs)