Upgrading to Microsoft Dynamics GP 2016
It is time to start planning the upgrade to Microsoft Dynamics GP 2016!
Overview
Review the information below to prepare for the upgrade to Microsoft Dynamics GP 2016.
Upgrade Paths
| Upgrading From | Patch Requirement for the Microsoft Dynamics GP 2016 Upgrade | Notes |
|---|---|---|
| 12.00.1826 or later January Hotfix KB 3030071 |
RTM or later Version 16.00.0404 or later | Release 2013 Service Packs Release 2015 Service Packs Release 2016 Service Packs |
| 12.00.2104 Canadian Payroll Mid-Year Tax KB 3164588 |
Mid-Year or later Version 16.00.0439 or later | |
| 12.00.2130 2016 US Year End KB 3194376 |
2016 US Year End or later Version 16.00.0552 or later | |
| 12.00.2130 2016 Canadian Year End KB 3194390 |
2016 Canadian Year End or later Version 16.00.0558 or later | |
| 12.00.2150 January Hotfix KB 3218077 |
January Hotfix or later Version 16.00.0579 or later | |
| 12.00.2181 Canadian Payroll Mid-Year Tax KB 4025186 |
Mid-Year or later Version 16.00.0620 or later | |
| 12.00.2198 2017 US Year End KB 4046335 |
2017 Canadian Year End or later Version 16.00.0641 or later | |
| 12.00.2198 2017 Canadian Year End KB 4056557 |
2017 Canadian Year End or later Version 16.00.0641 or later | |
| 12.00.2230 January Hotfix KB 4073323 |
January Hotfix or later Version 16.00.0675 or later | |
| 14.00.0725 or later R2 KB 3063038 |
RTM or later Version 16.00.0404 or later | |
| 14.00.0983 Canadian Payroll Mid-Year Tax KB 3164592 |
Mid-Year or later Version 16.00.0439 or later | |
| 14.00.1010 2016 US Year End KB 3194379 |
2016 US Year End or later Version 16.00.0552 or later | |
| 14.00.1016 2016 Canadian Year End KB 3194394 |
2016 Canadian Year End or later Version 16.00.0558 or later | |
| 14.00.1026 January Hotfix KB 3218075 |
Mid-Year or later Version 16.00.0620 or later | |
| 14.00.1059 Canadian Payroll Mid-Year Tax KB 4025189 |
Mid-Year or later Version 16.00.0620 or later | |
| 14.00.1079 2017 US Year End KB 4046338 |
2017 Canadian Year End or later Version 16.00.0641 or later | |
| 14.00.1079 2017 Canadian Year End KB 4056558 |
2017 Canadian Year End or later Version 16.00.0641 or later | |
| 14.00.1100 January Hotfix KB 4073325 |
January Hotfix or later Version 16.00.0675 or later | |
| 14.00.1134 Mid-Year KB4099095 or KB4341224 |
Mid-Year Hotfix Version 16.00.0716 | |
| 14.00.1159 2018 US Year End KB4468812 **SEE NOTE #4** |
2018 US Year End Version 16.00.0741 | |
| 14.00.1159 2018 Canadian Year End KB4468821 & KB4484022 |
2018 Canadian Year End or later Version 16.00.0741 or later | |
| 14.00.1207 2019 September Hotfix KB4518794 |
2019 September Hotfix Version 16.00.0788 or later | |
| 14.00.1230 2019 US Year End KB4528415 |
2019 US Year End Version 16.00.0814 | |
| 14.00.1230 2019 Canadian Year End KB4533805 & KB4536492 |
2019 Canadian Year End Version 16.00.0814 |
NOTES:
1. Click HERE to view a complete list of version information for all Microsoft Dynamics GP 2016 Features.
2. There is no direct upgrade from Microsoft Dynamics GP 2010 to Microsoft Dynamics GP 2016. You must first upgrade from Microsoft Dynamics GP 2010 to either Microsoft Dynamics GP 2013 January Hotfix (12.00.1826) or later or 2015 R2 or later and then upgrade to Microsoft Dynamics GP 2016.
3. There is no Microsoft Dynamics GP OLE Object Migration Utility compatible with Microsoft Dynamics GP 2016. All OLE conversions must be done prior to upgrading to GP 2016. Information about OLE Migration Utility.
4. To install the 2018 US Year End update, you need to be on 14.00.1059 or later.
5. If you are upgrading from Dynamics GP 2013 or Dynamics GP 2015 prior to build 14.00.0898 and going to latest build of Dynamics GP 2015 or later, you may run into an upgrade error 70 or 135 on the PM30200 table. It is recommended to upgrade to 14.00.0898, then upgrade to latest version from this point. If you still have issues with the update, please create a support case.
6. There is no direct upgrade from Microsoft Dynamics GP 2015 to Microsoft Dynamics GP . You must first upgrade to Microsoft Dynamics GP 2016 (16.00.00716) or later and then upgrade to Microsoft Dynamics GP.
System Requirements
1. System Requirements for Microsoft Dynamics GP 2016.
Upgrade Resources
1. Microsoft Dynamics GP 2016 Product download.
2. Check out the Dynamics GP Support and Services Blog for the latest news!
Critical Upgrade Notes
1. Obtaining your Microsoft Dynamics GP 2016 Registration Keys!!
Microsoft Dynamics GP Business Ready Licensing (BRL) or Module Based
Licensing (MBL) Customers, current on their service plan, must contact
their Partner to request their Microsoft Dynamics GP 2016 registration
keys. Registration keys will not be visible in CustomerSource until an
order has been placed and completed for Microsoft Dynamics GP 2016.
Microsoft Dynamics GP Perpetual Customers, current on their service plan, will automatically have their PartnerSource Business Center (PSBC) account and license keys upgraded to Microsoft Dynamics GP 2016. Their registration keys will be visible in CustomerSource in early May.
2. Management Reporter 2012 CU15 is compatible with Microsoft Dynamics GP 2016.
3. If you have trouble connecting to ODATA, click HERE for the ODATA service hotfix.
4. If you are using Project Accounting Time and Expense and have Employee Expense & Timesheet history information click HERE for details on an upgrade issue.
5. Click HERE for Upgrade Preparation scripts that go with the Upgrade Manual.
Service Pack Downloads
1. Service Pack downloads for Microsoft Dynamics GP 2016.
Upgrade Supportability
Microsoft Dynamics Technical Support can assist with upgrades from a supported version to a supported version according to the Microsoft Lifecycle.
1. Microsoft Dynamics Technical Support can assist with upgrades from a non-supported version to a supported version according to Microsoft Lifecycle. For example, Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 2016.
2. Microsoft Dynamics Technical Support cannot assist with upgrades to a non-supported version even if the end result is a supported version. For example, Microsoft Business Solutions-Great Plains 8.0 to Microsoft Dynamics GP 9.0.
3. Upgrade services through Advanced Product Support Services are not available when the end result is a non-supported version. For example, Microsoft Business Solutions-Great Plains 7.5 to Microsoft Dynamics GP 9.0. If you have any questions regarding upgrade services, please reach out to your Microsoft Dynamics GP Partner and ask that they open up an Advisory Services Request with Microsoft for you.
4. Upgrade services through Advanced Product Support Services are available for upgrades to a supported version. For example, Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 2015 or Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 2016.
5. Due to the length and potential complexity of upgrade cases, the following protocol is used to divide upgrade issues into separate technical support cases.
Case 1 - Pre-Upgrade Question
Case 2 - Installing Microsoft Dynamics GP and running the upgrade in Microsoft Dynamics GP Utilities on the company databases and the modified forms and reports.
Case 3 - A potential issue in Microsoft Dynamics GP following the upgrade.
NOTE: If the technical support cases were for a test upgrade and assistance is required for the live upgrade, a new case will need to be created to troubleshoot the issues for the live upgrade.
NOTE: The above breakdown of Upgrade Cases still requires us to align with our overall policy of the definition of a support incident which can be found at the following location:
Support Information
For technical support questions, contact your partner or direct your questions to the Support for Business hub: https://serviceshub.microsoft.com/supportforbusiness/create