Upgrading to Microsoft Dynamics GP 2015
It is time to start planning the upgrade to Microsoft Dynamics GP 2015!
Overview
It is time to start preparing for the upgrade to Microsoft Dynamics GP 2015. Review the information below to prepare for the upgrade to Microsoft Dynamics GP 2015.
Upgrade Paths
| Upgrading From | Patch Requirement for the Microsoft Dynamics GP 2015 Upgrade | Notes |
|---|---|---|
| 11.00.2248 Service Pack 4 KB 2864525 | RTM or later Version 14.00.0524 or later | Release 2013 Service Packs |
| 11.00.2292 2013 U.S. Payroll Year-End KB 2897368 | RTM or later Version 14.00.0524 or later | |
| 11.00.2320 March Hotfix KB 2934799 | RTM or later Version 14.00.0524 or later | |
| 11.00.2351 2014 US Year End Update KB 3006900 | January Hotfix or later Version 14.00.0619 or later | |
| 11.00.2351 2014 Canadian Payroll YE KB 3023145 | January Hotfix or later Version 14.00.0619 or later | |
| 11.00.2390 January Hotfix KB 3030067 | January Hotfix or later Version 14.00.0619 or later | |
| 11.00.2390 Canadian Payroll Mid-Year Tax KB 3066926 | July Hotfix or later Version 14.00.0778 or later | |
| 11.00.2390 Canadian Payroll October Tax KB 3089868 | October Hotfix or later Version 14.00.0817 or later | |
| 12.00.1482 Service Pack 2 KB 2864518 | RTM or later Version 14.00.0524 or later | |
| 12.00.1538 2013 U.S. Payroll Year-End KB 2897363 | RTM or later Version 14.00.0524 or later | |
| 12.00.1570 March Hotfix KB 2934808 | RTM or later Version 14.00.0524 or later | |
| 12.00.1745 R2 KB 2949693 | RTM or later Version 14.00.0524 or later | |
| 12.00.1801 2014 US Year End KB 3006930 | January Hotfix or later Version 14.00.0619 or later | |
| 12.00.1801 2014 Canadian Payroll YE KB 3023139 | January Hotfix or later Version 14.00.0619 or later | |
| 12.00.1826 January Hotfix KB 3030071 | January Hotfix or later Version 14.00.0619 or later | |
| 12.00.1894 March Hotfix KB 3045189 | March Hotfix or later Version 14.00.0661 or later | |
| 12.00.1920 Canadian Payroll Mid-Year Tax KB 3066929 | July Hotfix or later Version 14.00.0778 or later | |
| 12.00.1920 Canadian Payroll October Tax KB 3089871 | October Hotfix or later Version 14.00.0817 or later | |
| 12.00.2038 2015 US Year End KB 3102154 | 2015 US Year End or later Version 14.00.0898 or later | |
| 12.00.2038 2015 Canadian Year End KB 3122624 | 2015 Canadian Year End or later Version 14.00.0898 or later | |
| 12.00.2084 January Hotfix KB 3134009 | January Hotfix or later Version 14.00.0952 or later | |
| 12.00.2104 Canadian Payroll Mid-Year Tax KB 3164588 | Mid-Year Tax or later Version 14.00.0983 or later | |
| 12.00.2130 2016 US Year End KB 3194376 | 2016 US Year End or later Version 14.00.1010 or later | |
| 12.00.2130 2016 Canadian Year End KB 3194390 | 2016 Canadian Year End or later Version 14.00.1016 or later | |
| 12.00.2150 January Hotfix KB 3218077 | January Hotfix or later Version 14.00.1026 or later | |
| 12.00.2181 Canadian Payroll Mid-Year Tax KB 4025186 **SEE NOTE #3** | Mid-Year Tax or later Version 14.00.1059 or later | |
| 12.00.2198 2017 US Year End or later KB 4046335**SEE NOTE #4** | **SEE NOTE #4** | |
| 12.00.2198 2017 Canadian Year End KB 4056557 | 2017 Canadian Year End or later Version 14.00.1079 or later | |
| 12.00.2230 January Hotfix KB 4073323 | January Hotfix or later Version 14.00.1100 or later |
NOTES:
1. Click HERE to view a complete list of version information for all Microsoft Dynamics GP 2015 Features.
2. There is no direct upgrade from Microsoft Dynamics GP 10.0 to Microsoft Dynamics GP 2015. You must first upgrade from Microsoft Dynamics GP 10.0 to either Microsoft Dynamics GP 2010 SP 4 or later or 2013 SP 2 or later and then upgrade to Microsoft Dynamics GP 2015.
3. If you install the 2017 mid-year update and start to use the new field (InvoiceReceiptDate), you cannot upgrade until the '2017 Year-End Update' patch has released (November 2017), so the data in this field is retained.
4. To install the 2017 US Year End update, you need to be on 12.00.2104 or later. Once you install the 2017 US Year End update, you cannot upgrade to Microsoft Dynamics GP 2015 or Microsoft Dyanamics GP 2016, until the 2017 Canadian Year-End Update is released, target release middle of Decembe 2017.
5. If you are upgrading from Dynamics GP 2013 or Dynamics GP 2015 prior to build 14.00.0898 and going to latest build of Dynamics GP 2015 or later, you may run into an upgrade error 70 or 135 on the PM30200 table. It is recommended to upgrade to 14.00.0898, then upgrade to latest version from this point. If you still have issues with the update, please create a support case.
System Requirements
1. System Requirements for Microsoft Dynamics GP 2015.
Upgrade Resources
1. Microsoft Dynamics GP 2015 Product Download
2. Microsoft Dynamics GP 2015 Upgrade Manual
3. Check out the Dynamics GP Support and Services Blog for the latest news!
Critical Upgrade Notes
1. Obtaining your Microsoft Dynamics GP 2015 Registration Keys!!
Microsoft Dynamics GP Business Ready Licensing (BRL) or Module Based
Licensing (MBL) Customers, current on their service plan, must
contact their Partner to request their Microsoft Dynamics GP 2015
registration keys. Registration keys will not be visible in
CustomerSource until an order has been placed and completed for
Microsoft Dynamics GP 2015.
Microsoft Dynamics GP Perpetual Customers, current on their service plan, will automatically have their PartnerSource Business Center (PSBC) account and license keys upgraded to Microsoft Dynamics GP 2015. Their registration keys will be visible in CustomerSource in early December.
2. There is no upgrade for Business Portal to Microsoft Dynamics GP 2015. Discontinuation notice for Business Portal.
3. Workflow functionality for Microsoft Dynamics GP now exists within the Microsoft Dynamics GP product itself. There is no upgrade for Workflow for Microsoft Dynamics GP that ran on top of SharePoint. If you have used Workflow on previous versions of Microsoft Dynamics GP, that functionality will be built within the GP product on Microsoft Dynamics GP 2015.
4. Management Reporter CU11 that is compatible with Microsoft Dynamics GP 2015.
5. Known Upgrade Issues with GP 2015 R2.
Service Pack Downloads
1. Service Packs for Microsoft Dynamics GP 2015.
Upgrade Supportability
1. Microsoft Dynamics Technical Support can assist with upgrades from a supported version according to the Microsoft Product Lifecycle Policy to a supported version according to the Microsoft Product Lifecycle Policy. For example, Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 10.0 or Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 2010 or Microsoft Dynamics GP 10.0 to Microsoft Dynamics GP 2015.
2. Microsoft Dynamics Technical Support can assist with upgrades from a non-supported version according to the Microsoft Product Lifecycle Policy to a supported version according to the Microsoft Product Lifecycle Policy. For example, Microsoft Business Solutions-Great Plains 8.0 to Microsoft Dynamics GP 10.0 or Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 2010.
3. Microsoft Dynamics Technical Support cannot assist with upgrades to a non-supported version according to the Microsoft Product Lifecycle Policy even if the end result is a supported version. For example, Microsoft Business Solutions-Great Plains 6.0 to Microsoft Business Solutions- Great Plains 7.5 or Microsoft Business Solutions-Great Plains 7.5 to Microsoft Dynamics GP 9.0.
4. Upgrade services through Advanced Product Support Services are not available when the end result is a non-supported version according to the Microsoft Product Lifecycle Policy. For example, Microsoft Business Solutions-Great Plains 6.0 to Microsoft Business Solutions- Great Plains 7.5 or Microsoft Business Solutions-Great Plains 7.5 to Microsoft Dynamics GP 9.0. If you have any questions regarding upgrade services, please reach out to your Microsoft Dynamics GP Partner and ask that they open up an Advisory Services Request with Microsoft for you.
5. Upgrade services through Advanced Product Support Services are available for upgrades to a supported version according to the Microsoft Product Lifecycle Policy. For example, Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 10.0 or Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 2010 or Microsoft Business Solutions-Great Plains 6.0 to Microsoft Dynamics GP 2010. If you have any questions regarding upgrade services, please reach out to your Microsoft Dynamics GP Partner and ask that they open up an Advisory Services Request with Microsoft for you.
6. Due to the length and potential complexity of upgrade cases, the following protocol is used to divide upgrade issues into separate technical support cases.
7. Case 1 - Pre-Upgrade Question
8. Case 2 - Installing Microsoft Dynamics GP and running the upgrade in Microsoft Dynamics GP Utilities on the company databases and the modified forms and reports.
9. Case 3 - A potential issue in Microsoft Dynamics GP following the
upgrade.
NOTE: If the technical support cases were for a test upgrade and
assistance is required for the live upgrade, a new case will need to
be created to troubleshoot the issues for the live upgrade.
NOTE: The above breakdown of Upgrade Cases still requires us to align with our overall policy of the definition of a support incident which can be found at the following location:
Support Information
For technical support questions, contact your partner or direct your questions to the Support for Business hub: https://serviceshub.microsoft.com/supportforbusiness/create