IHostedApplicationMultichannel Interface

Reference

Definition

Namespace:: Microsoft.Uii.Csr

Assembly:: Microsoft.Uii.Csr.Core.dll

Important

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Interface for the hostedapplications operations

public interface class IHostedApplicationMultichannel : Microsoft::Uii::Csr::IHostedApplication3

public interface IHostedApplicationMultichannel : Microsoft.Uii.Csr.IHostedApplication3

type IHostedApplicationMultichannel = interface
    interface IHostedApplication3
    interface IHostedApplication2
    interface IHostedApplication

Public Interface IHostedApplicationMultichannel
Implements IHostedApplication3

Implements: IHostedApplication IHostedApplication2 IHostedApplication3

Properties

AgentID	Gets or sets the agent who is logged in. (Inherited from IHostedApplication3)
ApplicationID	Gets the application ID. (Inherited from IHostedApplication)
ApplicationName	Gets the application name. (Inherited from IHostedApplication)
CanEmbed	Gets a Boolean value that specifies whether the application is an external application. (Inherited from IHostedApplication)
DisplayGroup	Gets the display group extracted from the initialization string. (Inherited from IHostedApplication)
Icon	Gets or sets the icon used to represent the application in the UII UI. (Inherited from IHostedApplication2)
ImplementedAsCcf20	Gets a Boolean value that specifies whether the application is allowed to run certain routines as CCF 2.0 or prior. (Inherited from IHostedApplication3)
IsGlobal	Gets or sets a Boolean value that specifies whether the hosted application is global. (Inherited from IHostedApplication3)
IsListed	Gets a Boolean value that specifies whether the application is allowed to be seen but not listed. (Inherited from IHostedApplication3)
IsNavigating	Get a Boolean value that specifies whether the application is currently navigating. (Inherited from IHostedApplication)
MinimumSize	Gets a hint for minimum window size. (Inherited from IHostedApplication)
OptimumSize	Gets a hint for optimal window size. (Inherited from IHostedApplication)
SessionManager	Sets the session manager object. (Inherited from IHostedApplication3)
TopLevelWindow	Gets the top level window for the application. (Inherited from IHostedApplication)

Methods

AddAction(Int32, String, String)	Adds an action to the application. (Inherited from IHostedApplication)
Close()	Closes the application. (Inherited from IHostedApplication)
Close(String)	Closes the Chat Session between the Agent and the User on that particular Chat Session
Conference(String, String)	Adds another agent/expert/supervisor to ongoing Chat Session
DoAction(Int32, String)	Invokes an action on the application (Inherited from IHostedApplication)
DoAction(String, String)	Obsolete. Invokes an action on the application (Inherited from IHostedApplication)
DoDefaultAction()	Invokes the default action for the application (Inherited from IHostedApplication)
FireRequestAction(RequestActionEventArgs)	Sends a request to perform some action to another application. If the RequestActionEventArgs has a target of *, then all applications get the action. (Inherited from IHostedApplication3)
GetIconList()	Gets the image list for the application. (Inherited from IHostedApplication)
GetStateData()	Requests the hosted application to return its current state. (Inherited from IHostedApplication)
Initialize()	Initializes the hosted application. (Inherited from IHostedApplication)
NotifyContextChange(Context)	Notifies the application that the context has changed. (Inherited from IHostedApplication3)
NotifyContextChange(String)	Obsolete. Notifies the application that context has changed. (Inherited from IHostedApplication)
Open(String)	Opens Chat Session between Operator and the user who is waiting in the Queue
SessionChange(Boolean, Guid)	Called whenever the session is changed. Only global applications receive this since 'local' applications don't need to know if their session is shown or not. (Inherited from IHostedApplication)
SetContext(Context)	Obsolete. This is used to set the context from ApplicationHost without causing further notifications. It exists so that context can be updated quietly before doing the 'real' context notification because some applications fire actions onto other apps when the context changes and some actions are designed to depend upon context. In other words, a race condition. (Inherited from IHostedApplication3)
SetContext(String)	Obsolete. Sets the context from ApplicationHost without causing further notifications. It exists so that context can be updated quietly before doing the 'real' context notification because some applications fire actions onto other apps when the context changes and some actions are designed to depend upon context. In other words, a race condition. (Inherited from IHostedApplication2)
SetStateData(String)	Passes the saved state to the hosted application. (Inherited from IHostedApplication)
Transfer(String, String)	Transfers current chat session to another Agent/Expert

Events

ActionCompleted	Event to notify the hosted application that the action has completed. (Inherited from IHostedApplication)
ChangeContext	Event to add a name-value pair to the context. (Inherited from IHostedApplication)
RequestAction	Event to request an action of another application to be invoked. (Inherited from IHostedApplication)

Applies to

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