Certifications

Renewal for Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate

Warning

This renewal assessment and the related certification will retire on November 30, 2024. You will no longer be able to earn or renew the certification after this date. Learn more about the new Microsoft Dynamics 365 customer experience credentials.

If you have this certification and it will expire within six months, you are eligible to renew. Show that you have kept current with the latest Dynamics 365 Marketing and Dynamics 365 Customer Voice updates by passing the renewal assessment. You can also prepare to renew with the curated collection of learning modules.

Important

The English language version of this renewal assessment was updated on May 14, 2024. Localized versions take approximately three weeks after this date to become available.

Skills measured in renewal assessment:

  • Create emails, text messages, push notifications, and forms in Dynamics 365 Customer Insights - Journeys
  • Build journeys with Dynamics 365 Customer Insights - Journeys
  • Access and interpret analytics with Dynamics 365 Customer Insights - Journeys
  • Work with real-time features in Dynamics 365 Customer Insights - Journeys

Job role: functional-consultant

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Prepare for the renewal assessment

  • 45 min
  • Collection

Use this collection of learning modules to help you prepare for the Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate renewal assessment.

 

Renewal assessment resources