Copilot in Microsoft 365 admin centers (Preview)
Copilot in Microsoft 365 admin centers harnesses the value of generative AI to boost IT admins' productivity by simplifying administration of Microsoft 365 and Microsoft 365 Copilot, and empowering you to focus on more strategic priorities. Copilot in Microsoft 365 admin centers helps admins perform tasks across different Microsoft 365 services using natural language interactions, contextual guidance, and proactive suggestions. Copilot in Microsoft 365 admin centers also leverages the power of Copilot to provide transferable skills across different admin centers and surfaces, breaking the barriers of switching between multiple admin tools and interfaces.
Note
Copilot in Microsoft 365 admin centers is currently available in an invite-only preview.
Before you begin
You must have a Microsoft 365 Copilot license enabled for your tenant. To learn more about Copilot licensing, see Set up Microsoft 365 Copilot.
Get started
To use Copilot in Microsoft 365 admin centers, follow these steps:
Sign in to the Microsoft 365 admin center, or one of the specialized admin centers like Teams, SharePoint, or Exchange.
Select the Copilot button in the upper right shell to launch Copilot in Microsoft 365 admin centers.
How can I use Copilot in Microsoft 365 admin centers?
You can use Copilot to help manage your organization and focus on what's important.
The following table describes what you can do with Microsoft:
| Functionality | Description | Example prompts |
|---|---|---|
| Search users and groups | Search your users and groups based on natural language queries. Copilot returns a list where you can view the results in active users or group lists, and export them to a CSV file for further analysis. | "Show me users in Australia with Teams license assigned" "Identify all groups in my organization without an owner" "Identify all users who are unlicensed" |
| Mailbox search | Find insights about your users' mailboxes through natural language queries. | "Find all the mailboxes which are hidden from address lists" "Show me all mailboxes put on litigation hold date before 13th August 2017" |
| Navigate admin center | Navigate to different pages, features, and experiences within the admin center. Copilot provides a breadcrumb trail and direct link to your desired page, and you can use a wayfinding query to be brought directly to that page with the Copilot chat pane still open. | "Where do I manage role assignments?" "Where can I see my meeting policies?" |
| Get support | Get support for any challenges or questions that you have related to administering Microsoft 365 for your tenant. Copilot can also give you an alert for a service incident ongoing for your organization if your question is relevant to that incident, along with a self-help insight. For certain issues, Copilot can give you diagnostic solutions that will leverage the information and details you provide to help diagnose and solve your problems. | "How do I view my bill?" "How do I set up Multi-factor Authentication?" "How do I restore a deleted user?" |
| Discover products | Discover products to help take advantage of value from Microsoft 365. Copilot can help you find the right product to suit your needs. When applicable, you can initiate trials and purchases directly from the Copilot response. | "What is included in Business Premium?" "What is the price of Viva Goals?" "How do I get email?" |
| Identity management | Use Copilot to guide you in managing various aspects of identity and security within your organization's ecosystem. | "How many hybrid users am I syncing?" "Which authentication methods do I have on?" "Perform a guest access review" |
| Device management | Copilot can help you locate resources to provision mobile app protections policies. Get deployment guidance for setting up and managing various aspects of identity and security within the tenant. | "What is the status of my security defaults?" "What is the identity user status in my org?" |
| Service health | Surface general status of Microsoft services, tenant health status, health advice, and recommendations. | "Are there any service issues right now?" "Show me health of teams" |
| Copilot guidance | Get Microsoft 365 Copilot guidance to help you with your Copilot onboarding and deployment journey with the help of guidance and insights. | "How do I give access to Copilot?" "See Copilot requirements for my organization" "How many Copilot licenses have I assigned?" "Review Copilot user readiness" |
| Onboard users | Onboard users to your organization with one prompt. Copilot can help with adding a new user by leveraging the information you provide in a prompt in combination with the data it has about the tenant (like domains and licenses). Copilot can seamlessly recommend a configuration for this new user, which saves time. | "Onboard John Smith as a new user to my organization" |
| Admin recap | See Admin recap to get a personalized and concise summary of key insights and trends across admin areas, such as Service Health, Message Center, Experience Insights, and more to save valuable time. Admin recap is personalized based on your role and usage patterns. You can copy the text for easier sharing and also personalize what shows in the recap. | "Recap the latest admin info for me" |
During the preview, use the prepopulated prompt options in the Copilot pane for the best results. You can also explore the Copilot Prompt Gallery, which provides a library of prompts specifically designed for Copilot in Microsoft 365 admin centers. With Copilot Prompt Gallery, you can experiment with Copilot's capabilities, easily filter prompts by categories, and even save your favorite prompts for later use.
To maintain your security and privacy, Copilot doesn't make any configuration changes on your behalf. To learn more about security and privacy with Copilot, see Data, Privacy, and Security for Microsoft 365 Copilot.
Frequently asked questions
How can IT admins enable the feature?
In preview, Copilot is automatically enabled for select customers who have purchased Microsoft 365 Copilot.
How can IT admins disable the feature?
If you would like to exclude certain admins from this functionality, or opt your tenant out of the preview, you can easily do so via a security group. Start by creating a security group with the following name: "CopilotForM365AdminExclude", no description or additional settings are required. The Copilot in Microsoft 365 admin centers experience will then be disabled for any admins added to this group.
Which admin roles can use Copilot in Microsoft 365 admin centers?
It will be available to all admins, and respect role-based access controls (RBAC) within the admin center, only surfacing information and controls that the particular admin has access to. Copilot doesn't make any configuration changes on behalf of an admin, keeping security integrity intact.
Does Copilot in Microsoft 365 admin centers support audit logging?
Copilot in Microsoft 365 admin centers is aligned with our commitment to providing enterprise-grade compliance capabilities for all Copilot products. These capabilities include auditing, eDiscovery & legal hold, data retention controls, and more.
How much does Copilot in Microsoft 365 admin centers cost?
Copilot in Microsoft 365 admin centers is available to a select set of customers for private preview today. More details on pricing and bundling will be shared soon.