ConnectWise PSA (Independent Publisher) (Preview)
ConnectWise PSA - This connector is designed to aid in the Creation, Updating, and Selection of records from ConnectWise
This connector is available in the following products and regions:
| Service | Class | Regions |
|---|---|---|
| Logic Apps | Standard | All Logic Apps regions except the following: - Azure Government regions - Azure China regions - US Department of Defense (DoD) |
| Power Automate | Premium | All Power Automate regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD) |
| Power Apps | Premium | All Power Apps regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD) |
| Contact | |
|---|---|
| Name | Support |
| URL | https://support.connectwise.com |
| support@connectwise.com |
| Connector Metadata | |
|---|---|
| Publisher | Chris Howell; Opal Business Solutions. |
| Website | https://www.opalbiz.com |
| Privacy policy | https://www.opalbiz.com |
| Categories | Data |
Throttling Limits
| Name | Calls | Renewal Period |
|---|---|---|
| API calls per connection | 100 | 60 seconds |
Actions
| Create Service Ticket |
Create Service Ticket in ConnectWise |
|
Get |
Get Ticket Details based on Conditions and selecting certain fields |
Create Service Ticket
Create Service Ticket in ConnectWise
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
|
Client Identifier
|
ClientID | True | string |
ClientID |
|
Content Type
|
Content-Type | True | string |
Content-Type |
|
id
|
id | integer |
The unique identifier of the ticket. |
|
|
summary
|
summary | string |
A brief description of the ticket. |
|
|
id
|
id | integer |
The unique identifier of the board. |
|
|
name
|
name | string |
The name of the board. |
|
|
id
|
id | integer |
The unique identifier of the status. |
|
|
name
|
name | string |
The name of the status. |
|
|
id
|
id | integer |
The unique identifier of the company. |
|
|
name
|
name | string |
The name of the company. |
Returns
GetTickets
Get Ticket Details based on Conditions and selecting certain fields
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
|
Ticket Conditions
|
conditions | string |
Filters for retrieving tickets based on specific conditions. |
|
|
Fields to Retrieve
|
fields | string |
Comma-separated list of fields to include in the response. |
|
|
Client Identifier
|
ClientID | True | string |
The Client ID used for API authentication. |
|
Content Type
|
Content-Type | string |
The content type of the request payload. |