Retrieval Augmented Generation (RAG) in Azure AI Search

Retrieval Augmented Generation (RAG) is an architecture that augments the capabilities of a Large Language Model (LLM) like ChatGPT by adding an information retrieval system that provides grounding data. Adding an information retrieval system gives you control over grounding data used by an LLM when it formulates a response. For an enterprise solution, RAG architecture means that you can constrain generative AI to your enterprise content sourced from vectorized documents and images, and other data formats if you have embedding models for that content.

The decision about which information retrieval system to use is critical because it determines the inputs to the LLM. The information retrieval system should provide:

  • Indexing strategies that load and refresh at scale, for all of your content, at the frequency you require.

  • Query capabilities and relevance tuning. The system should return relevant results, in the short-form formats necessary for meeting the token length requirements of LLM inputs.

  • Security, global reach, and reliability for both data and operations.

  • Integration with embedding models for indexing, and chat models or language understanding models for retrieval.

Azure AI Search is a proven solution for information retrieval in a RAG architecture. It provides indexing and query capabilities, with the infrastructure and security of the Azure cloud. Through code and other components, you can design a comprehensive RAG solution that includes all of the elements for generative AI over your proprietary content.

Note

New to copilot and RAG concepts? Watch Vector search and state of the art retrieval for Generative AI apps.

Microsoft has several built-in implementations for using Azure AI Search in a RAG solution.

Curated approaches make it simple to get started, but for more control over the architecture, you need a custom solution. These templates create end-to-end solutions in:

If tools and templates don't satisfy your application requirements, you can build a custom RAG solution using Azure AI Search APIs. The remainder of this article explores how Azure AI Search fits into a custom RAG solution.

A high-level summary of the pattern looks like this:

  • Start with a user question or request (prompt).
  • Send it to Azure AI Search to find relevant information.
  • Return the top ranked search results to an LLM.
  • Use the natural language understanding and reasoning capabilities of the LLM to generate a response to the initial prompt.

Azure AI Search provides inputs to the LLM prompt, but doesn't train the model. In RAG architecture, there's no extra training. The LLM is pretrained using public data, but it generates responses that are augmented by information from the retriever, in this case, Azure AI Search.

RAG patterns that include Azure AI Search have the elements indicated in the following illustration.

Architecture diagram of information retrieval with search and ChatGPT.

  • App UX (web app) for the user experience
  • App server or orchestrator (integration and coordination layer)
  • Azure AI Search (information retrieval system)
  • Azure OpenAI (LLM for generative AI)

The web app provides the user experience, providing the presentation, context, and user interaction. Questions or prompts from a user start here. Inputs pass through the integration layer, going first to information retrieval to get the search results, but also go to the LLM to set the context and intent.

The app server or orchestrator is the integration code that coordinates the handoffs between information retrieval and the LLM. Common solutions include LangChain to coordinate the workflow. LangChain integrates with Azure AI Search, making it easier to include Azure AI Search as a retriever in your workflow. LlamaIndex and Semantic Kernel are other options.

The information retrieval system provides the searchable index, query logic, and the payload (query response). The search index can contain vectors or nonvector content. Although most samples and demos include vector fields, it's not a requirement. The query is executed using the existing search engine in Azure AI Search, which can handle keyword (or term) and vector queries. The index is created in advance, based on a schema you define, and loaded with your content that's sourced from files, databases, or storage.

The LLM receives the original prompt, plus the results from Azure AI Search. The LLM analyzes the results and formulates a response. If the LLM is ChatGPT, the user interaction might be a back and forth conversation. If you're using Davinci, the prompt might be a fully composed answer. An Azure solution most likely uses Azure OpenAI, but there's no hard dependency on this specific service.

Azure AI Search doesn't provide native LLM integration for prompt flows or chat preservation, so you need to write code that handles orchestration and state. You can review demo source (Azure-Samples/azure-search-openai-demo) for a blueprint of what a full solution entails. We also recommend Azure AI Studio to create RAG-based Azure AI Search solutions that integrate with LLMs.

In Azure AI Search, all searchable content is stored in a search index that's hosted on your search service. A search index is designed for fast queries with millisecond response times, so its internal data structures exist to support that objective. To that end, a search index stores indexed content, and not whole content files like entire PDFs or images. Internally, the data structures include inverted indexes of tokenized text, vector indexes for embeddings, and unaltered text for cases where verbatim matching is required (for example, in filters, fuzzy search, regular expression queries).

When you set up the data for your RAG solution, you use the features that create and load an index in Azure AI Search. An index includes fields that duplicate or represent your source content. An index field might be simple transference (a title or description in a source document becomes a title or description in a search index), or a field might contain the output of an external process, such as vectorization or skill processing that generates a representation or text description of an image.

Since you probably know what kind of content you want to search over, consider the indexing features that are applicable to each content type:

Content type Indexed as Features
text tokens, unaltered text Indexers can pull plain text from other Azure resources like Azure Storage and Cosmos DB. You can also push any JSON content to an index. To modify text in flight, use analyzers and normalizers to add lexical processing during indexing. Synonym maps are useful if source documents are missing terminology that might be used in a query.
text vectors 1 Text can be chunked and vectorized in an indexer pipeline, or handled externally and then indexed as vector fields in your index.
image tokens, unaltered text 2 Skills for OCR and Image Analysis can process images for text recognition or image characteristics. Image information is converted to searchable text and added to the index. Skills have an indexer requirement.
image vectors 1 Images can be vectorized in an indexer pipeline, or handled externally for a mathematical representation of image content and then indexed as vector fields in your index. You can use Azure AI Vision multimodal or an open source model like OpenAI CLIP to vectorize text and images in the same embedding space.

1 Azure AI Search provides integrated data chunking and vectorization, but you must take a dependency on indexers and skillsets. If you can't use an indexer, Microsoft's Semantic Kernel or other community offerings can help you with a full stack solution. For code samples showing both approaches, see azure-search-vectors repo.

2 Skills are built-in support for applied AI. For OCR and Image Analysis, the indexing pipeline makes an internal call to the Azure AI Vision APIs. These skills pass an extracted image to Azure AI for processing, and receive the output as text that's indexed by Azure AI Search. Skills are also used for integrated data chunking (Text Split skill) and integrated embedding (skills that call Azure AI Vision multimodal, Azure OpenAI, and models in the Azure AI Studio model catalog.)

Vectors provide the best accommodation for dissimilar content (multiple file formats and languages) because content is expressed universally in mathematic representations. Vectors also support similarity search: matching on the coordinates that are most similar to the vector query. Compared to keyword search (or term search) that matches on tokenized terms, similarity search is more nuanced. It's a better choice if there's ambiguity or interpretation requirements in the content or in queries.

Once your data is in a search index, you use the query capabilities of Azure AI Search to retrieve content.

In a non-RAG pattern, queries make a round trip from a search client. The query is submitted, it executes on a search engine, and the response returned to the client application. The response, or search results, consist exclusively of the verbatim content found in your index.

In a RAG pattern, queries and responses are coordinated between the search engine and the LLM. A user's question or query is forwarded to both the search engine and to the LLM as a prompt. The search results come back from the search engine and are redirected to an LLM. The response that makes it back to the user is generative AI, either a summation or answer from the LLM.

There's no query type in Azure AI Search - not even semantic or vector search - that composes new answers. Only the LLM provides generative AI. Here are the capabilities in Azure AI Search that are used to formulate queries:

Query feature Purpose Why use it
Simple or full Lucene syntax Query execution over text and nonvector numeric content Full text search is best for exact matches, rather than similar matches. Full text search queries are ranked using the BM25 algorithm and support relevance tuning through scoring profiles. It also supports filters and facets.
Filters and facets Applies to text or numeric (nonvector) fields only. Reduces the search surface area based on inclusion or exclusion criteria. Adds precision to your queries.
Semantic ranker Re-ranks a BM25 result set using semantic models. Produces short-form captions and answers that are useful as LLM inputs. Easier than scoring profiles, and depending on your content, a more reliable technique for relevance tuning.
Vector search Query execution over vector fields for similarity search, where the query string is one or more vectors. Vectors can represent all types of content, in any language.
Hybrid search Combines any or all of the above query techniques. Vector and nonvector queries execute in parallel and are returned in a unified result set. The most significant gains in precision and recall are through hybrid queries.

Structure the query response

A query's response provides the input to the LLM, so the quality of your search results is critical to success. Results are a tabular row set. The composition or structure of the results depends on:

  • Fields that determine which parts of the index are included in the response.
  • Rows that represent a match from index.

Fields appear in search results when the attribute is "retrievable". A field definition in the index schema has attributes, and those determine whether a field is used in a response. Only "retrievable" fields are returned in full text or vector query results. By default all "retrievable" fields are returned, but you can use "select" to specify a subset. Besides "retrievable", there are no restrictions on the field. Fields can be of any length or type. Regarding length, there's no maximum field length limit in Azure AI Search, but there are limits on the size of an API request.

Rows are matches to the query, ranked by relevance, similarity, or both. By default, results are capped at the top 50 matches for full text search or k-nearest-neighbor matches for vector search. You can change the defaults to increase or decrease the limit up to the maximum of 1,000 documents. You can also use top and skip paging parameters to retrieve results as a series of paged results.

Maximize relevance and recall

When you're working with complex processes, a large amount of data, and expectations for millisecond responses, it's critical that each step adds value and improves the quality of the end result. On the information retrieval side, relevance tuning is an activity that improves the quality of the results sent to the LLM. Only the most relevant or the most similar matching documents should be included in results.

Here are some tips for maximizing relevance and recall:

  • Hybrid queries that combine keyword (nonvector) search and vector search give you maximum recall when the inputs are the same. In a hybrid query, if you double down on the same input, a text string and its vector equivalent generate parallel queries for keywords and similarity search, returning the most relevant matches from each query type in a unified result set.

  • Hybrid queries can also be expansive. You can run similarity search over verbose chunked content, and keyword search over names, all in the same request.

  • Relevance tuning is supported through:

In comparison and benchmark testing, hybrid queries with text and vector fields, supplemented with semantic ranking, produce the most relevant results.

Example code for a RAG workflow

The following Python code demonstrates the essential components of a RAG workflow in Azure AI Search. You need to set up the clients, define a system prompt, and provide a query. The prompt tells the LLM to use just the results from the query, and how to return the results. For more steps based on this example, see this RAG quickstart.

For the Azure Government cloud, modify the API endpoint on the token provider to "https://cognitiveservices.azure.us/.default".

# Set up the query for generating responses
from azure.identity import DefaultAzureCredential
from azure.identity import get_bearer_token_provider
from azure.search.documents import SearchClient
from openai import AzureOpenAI

credential = DefaultAzureCredential()
token_provider = get_bearer_token_provider(credential, "https://cognitiveservices.azure.com/.default")
openai_client = AzureOpenAI(
    api_version="2024-06-01",
    azure_endpoint=AZURE_OPENAI_ACCOUNT,
    azure_ad_token_provider=token_provider
)

search_client = SearchClient(
    endpoint=AZURE_SEARCH_SERVICE,
    index_name="hotels-sample-index",
    credential=credential
)

# This prompt provides instructions to the model. 
# The prompt includes the query and the source, which are specified further down in the code.
GROUNDED_PROMPT="""
You are a friendly assistant that recommends hotels based on activities and amenities.
Answer the query using only the sources provided below in a friendly and concise bulleted manner.
Answer ONLY with the facts listed in the list of sources below.
If there isn't enough information below, say you don't know.
Do not generate answers that don't use the sources below.
Query: {query}
Sources:\n{sources}
"""

# The query is sent to the search engine, but it's also passed in the prompt
query="Can you recommend a few hotels near the ocean with beach access and good views"

# Retrieve the selected fields from the search index related to the question
search_results = search_client.search(
    search_text=query,
    top=5,
    select="Description,HotelName,Tags"
)
sources_formatted = "\n".join([f'{document["HotelName"]}:{document["Description"]}:{document["Tags"]}' for document in search_results])

response = openai_client.chat.completions.create(
    messages=[
        {
            "role": "user",
            "content": GROUNDED_PROMPT.format(query=query, sources=sources_formatted)
        }
    ],
    model="gpt-35"
)

print(response.choices[0].message.content)

Integration code and LLMs

A RAG solution that includes Azure AI Search can leverage built-in data chunking and vectorization capabilities, or you can build your own using platforms like Semantic Kernel, LangChain, or LlamaIndex.

Notebooks in the demo repository are a great starting point because they show patterns for LLM integration. Much of the code in a RAG solution consists of calls to the LLM so you need to develop an understanding of how those APIs work, which is outside the scope of this article.

How to get started

Note

Some Azure AI Search features are intended for human interaction and aren't useful in a RAG pattern. Specifically, you can skip features like autocomplete and suggestions. Other features like facets and orderby might be useful, but would be uncommon in a RAG scenario.

See also