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Provide feedback using the Test & Feedback extension

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Azure DevOps Services | Azure DevOps Server 2022 - Azure DevOps Server 2019

Stakeholders and other users can respond to feedback requests using the Test & Feedback extension in the following ways:

Important

The Request feedback shortcut menu isn't available in New Boards Hub. However, you can request feedback through alternative methods such as through email, chat, and the Test & Feedback extension.

Prerequisites

Ensure you have the Test & Feedback extension installed.

Note

Any user with a Stakeholder access can use the Test & Feedback extension in Stakeholder mode. This mode is designed to allow the widest possible range of users to assist test teams by providing feedback.

Provide feedback directly from a feedback request email

  1. In the feedback request email, select Provide feedback.

    Screenshot shows choosing the Provide feedback link in the request email.

    The Azure DevOps landing page opens to confirm that the extension is automatically configured with the feedback request.

  2. Choose the launch extension icon in the toolbar to launch the extension.

    Screenshot shows confirmation that the extension has been automatically configured.

    If you're a Stakeholder, the Feedback requests page is visible. Read the instructions (if any) in the feedback form to understand how to give the feedback and what the requestor requires.

    Screenshot shows the feedback form containing the instructions.

    If you're a Basic user, the Explore work item traceability page shows details of the user story on which feedback was requested, and the user acceptance criteria (if any).

    Screenshot shows the traceability page showing the user story and user acceptance criteria.

  3. Read any instructions in the email and this page to understand how to give the feedback, and on which feature.

4. Open the application you need to provide feedback on and begin your feedback. For example, select Capture screenshot to take a screenshot.

Screenshot shows capturing a screenshot.

You can use all the capabilities of the extension such as capturing screenshots, notes, and screen recordings. For more information, see Exploratory testing in connected mode.

  1. When you're done capturing feedback, do the following actions:

    • If you're a Stakeholder, select Provide feedback. You can optionally choose to create bugs and tasks when you submit your feedback. The process is the same as described in Exploratory testing in connected mode.

    Screenshot shows submitting your feedback.

    • If you're a Basic user, create a bug or a task.

    Screenshot shows creating a bug or a task from the captured information.

  2. All your feedback shows in the response form, bug, or task. Enter a suitable title and optionally select a star rating for the feature you've been testing.

    Screenshot shows entering a title and star rating.

  3. Save your feedback, which creates a work item in Azure DevOps containing all your feedback.

  4. Continue to capture more feedback if necessary. You can submit multiple feedback responses, bugs, and tasks for the same feedback request.

  5. If you're a Stakeholder:

    • When you're done providing feedback, go to the Feedback requests page and choose Feedback requests.

      Screenshot shows opening the pending feedback requests page.

    • In the pending feedback requests page, mark the feedback request as Completed.

      Screenshot shows completing your feedback session.

  6. Stop your feedback session.

Screenshot shows ending your feedback session.

Provide feedback directly from the Test & Feedback extension

  1. Open the Test & Feedback extension in your browser using the launch exploratory testing icon in the toolbar.

  2. From the Connection settings page, select Connected mode.

    Screenshot shows choosing Connected mode.

  3. Connect to the server and the project or team that is requesting feedback.

    Screenshot shows entering connection details.

  4. Open the Feedback requests page to see all your feedback requests from the project or team you connected to.

    Screenshot shows viewing the list of feedback requests.

  5. Select the feedback request you want to respond to and choose View feedback.

    Screenshot shows selecting a feedback request to view.

  6. Read the instructions in the feedback request details page, then choose Provide feedback.

    Screenshot shows starting to provide feedback for a request.

  7. Capture and submit your feedback as previously shown.